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- Tasks: Lead cargo teams to manage high volumes of time-sensitive air cargo movements.
- Company: Join a respected cargo handling agent at London Heathrow Airport, experiencing significant growth.
- Benefits: Enjoy a competitive salary, career progression, and comprehensive training opportunities.
- Why this job: Be part of a dynamic team in a fast-paced environment with strong customer relationships.
- Qualifications: 3+ years in airfreight, leadership skills, and ability to manage large teams required.
- Other info: Mixed shift patterns include day and night shifts.
We are seeking an experienced Air Cargo Duty Manager for a well-established handling agent based at London Heathrow Airport (TW6). This position offers a fantastic opportunity to join a company that is experiencing significant growth and has earned a reputation as one of the most respected cargo handling agents in the UK.
Role Overview
The primary responsibility of the Cargo Duty Manager is to lead the cargo office and warehouse teams in delivering high volumes of time-sensitive air cargo movements. The Cargo Duty Manager needs to have a wealth of experience in a similar senior role from a reputable air Cargo Ground Handling Agent or Air Freight movements specialist.
The duties of the Cargo Duty Manager will include:
- Lead the office and warehouse teams to meet customer service expectations.
- Maintain and develop strong relationships with airline customers.
- Monitor and manage time-critical cargo movements.
- Plan operational resources to ensure cost-effective cargo handling.
- Efficiently allocate employee resources to accommodate both planned and unplanned cargo movements.
- Oversee daily operational processes to ensure compliance with set service level agreements (SLAs).
- Manage staff performance, including absence management, appraisals, and disciplinary actions.
To be considered for the Cargo Duty Manager role, candidates must demonstrate:
- A minimum of 3 years of experience in a similar position within the airfreight industry.
- Ability to work a mixed shift pattern that will include day and night shifts.
- Strong operational resource planning skills.
- Experience managing teams of up to 40-50 personnel per shift.
- Proven leadership abilities.
- Ability to demonstrate strong leadership skills.
What We Offer:
For the right candidate, the company provides:
- A competitive salary ranging from £50,000 to £60,000 per annum, depending on experience.
- Opportunities for career progression.
- Comprehensive training and development to advance your career.
If you believe you possess the necessary skills and experience for this Cargo Duty Manager role, please click apply or call Lisa Portas for more information.
Cargo Duty Manager employer: Aviation Network Heathrow
Contact Detail:
Aviation Network Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cargo Duty Manager
✨Tip Number 1
Network with professionals in the air cargo industry, especially those who work at or have connections to London Heathrow Airport. Attend industry events or join relevant online forums to make valuable contacts that could help you learn more about the role and the company.
✨Tip Number 2
Research the specific challenges and trends in air cargo handling, particularly at Heathrow. Being knowledgeable about current issues can help you stand out during interviews and demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss your leadership style and experiences managing large teams. Think of specific examples where you've successfully led a team through challenges, as this will be crucial for the Cargo Duty Manager position.
✨Tip Number 4
Familiarise yourself with the company's values and mission. Tailoring your conversation to align with their goals during any discussions can show that you're not just looking for a job, but are genuinely interested in contributing to their success.
We think you need these skills to ace Cargo Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in air cargo management. Focus on your leadership roles, operational resource planning skills, and any achievements that demonstrate your ability to manage teams effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your passion for the airfreight industry and your specific interest in the Cargo Duty Manager position. Mention how your experience aligns with the company's growth and reputation.
Highlight Relevant Experience: In your application, emphasise your minimum of 3 years of experience in a similar role. Provide examples of how you've successfully managed time-sensitive cargo movements and led teams in high-pressure environments.
Showcase Leadership Skills: Demonstrate your leadership abilities by including specific instances where you have managed staff performance, handled appraisals, or dealt with disciplinary actions. This will show the company that you are capable of leading their teams effectively.
How to prepare for a job interview at Aviation Network Heathrow
✨Showcase Your Leadership Experience
As a Cargo Duty Manager, you'll need to demonstrate strong leadership skills. Be prepared to discuss specific examples of how you've successfully managed teams in the past, particularly in high-pressure situations.
✨Understand Operational Resource Planning
Familiarise yourself with operational resource planning concepts. During the interview, be ready to explain how you would allocate resources effectively for both planned and unplanned cargo movements.
✨Highlight Customer Relationship Management
Building and maintaining relationships with airline customers is crucial. Prepare to share instances where you've successfully developed strong customer relationships and how that positively impacted operations.
✨Discuss Compliance and SLAs
Compliance with service level agreements (SLAs) is key in this role. Be ready to talk about your experience in ensuring compliance and how you monitor operational processes to meet these standards.
