Ramp Agent

Join the pulse of aviation operations at London Gatwick Airport as a Ramp Agent. In this vital role, you'll be the driving force behind seamless aircraft turnarounds, working hands-on in one of aviation's most dynamic environments. Every shift brings fresh challenges, and your contribution will directly impact thousands of passengers' journeys and our operational excellence.

What You'll Do

• Keep aircraft moving – Load and unload baggage, mail, and cargo with precision using in-plane loading systems and terminal baggage belt conveyors.
• Master ground operations – Support aircraft towing and pushback procedures, playing a key role in every departure.
• Be the connection – Work alongside cargo operations, ground staff, and HM Customs to ensure seamless coordination.
• Prioritize safety – Guarantee every flight is loaded to exacting safety standards and ready for departure.
• Support your team – Back up the Team Leader in driving smooth daily operations.

What You'll Need

• Strong communication skills in English (both written and spoken).
• Valid UK/EU driving licence with at least 1 year's driving experience – licence must be clear of endorsements and will be subject to DVLA checks.
• Safety-first mindset with unwavering commitment to secure working practices.
• Ability to successfully complete pre-employment screening including 5-year verifiable employment/education history, criminal record checks (meeting dnata and CAA security requirements), and medical clearance.
• If selected, availability to attend a recruitment day on the 22nd of July at Gatwick airport.

What Will Set You Apart

• Hands-on airport ramp experience.
• Background operating heavy or specialized machinery.
• Self-motivated with the ability to inspire teammates.
• Customer service orientation and interpersonal skills.
• Proven ability to perform under pressure and meet tight deadlines.
• Strong team player who can also take initiative independently.

Working Pattern: 40 hours per week across both early and late shifts (flexibility for both shift patterns is essential).

Why This Role? If you're passionate about aviation, energized by outdoor work, and thrive in collaborative, fast-paced environments, this is your opportunity to launch or advance your career in one of the industry's most essential roles.

At dnata, our values define who we are and how we work together. We are safe – making safety and security a mindset in everything we do, where every team member is empowered to speak up and prioritise wellbeing. We play to win – going above and beyond for our customers, setting ambitious goals, taking ownership, and empowering bold decision-making. We respect everyone and work as a team – building trusted relationships, embracing diversity, and creating a culture of belonging where respect and results go hand in hand. We are future-thinking – welcoming innovative ideas, taking responsibility for our impact, learning from challenges, and investing in our people's potential. If these values resonate with you and you're ready to be part of a team shaping the future of ground handling and cargo services, we'd love to hear from you.