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- Tasks: Monitor aircraft operations and ensure safety during arrivals and departures.
- Company: Join a dynamic team dedicated to excellence in airport services.
- Benefits: Flexible part-time hours and opportunities for growth in a diverse environment.
- Why this job: Be part of an exciting journey, enhancing your skills while ensuring passenger satisfaction.
- Qualifications: Technical or professional background in aviation or logistics; 1 year of relevant experience required.
- Other info: Bilingual in English and Spanish at B2 level or higher is essential.
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Agente de servicios aeroportuarios _ LHR.
Empresa:
¡Cada vez estás más cerca de tocar el cielo!️
Queremos que hagas parte de este emocionante viaje en donde podrás crecer y desarrollarte junto a un equipo altamente capacitado y diverso que te acompañará a seguir venciendo obstáculos y alcanzar tu destino.
Agente de servicios aeroportuarios Part time
En este rol velarás por la correcta ejecución de los procedimientos operacionales durante la atención y salida de las aeronaves en plataforma, garantizando el seguimiento en tiempo real de las actividades de cargue, con el fin de garantizar la seguridad operativa y el cumplimiento de los estándares establecidos por la compañía.
Funciones específicas:
- Realizar el monitoreo en tiempo real de las posiciones de las aeronaves en plataforma durante las fases de llegada y salida.
- Supervisar el cumplimiento de los procedimientos operacionales establecidos para el cargue de aeronaves.
- Verificar que se lleve a cabo el briefing entre el equipo de carga y operaciones terrestres antes del inicio de las actividades.
- Confirmar que la carga autorizada coincida plenamente con la que se presenta físicamente en plataforma.
- Asegurar el cumplimiento de la secuencia operativa y los tiempos establecidos en el plan de atención en tierra (turnaround).
- Detectar, documentar y reportar oportunamente cualquier desviación operacional, condición insegura o incumplimiento de procedimientos.
- Registrar evidencia fotográfica o en video en caso de incidentes, desviaciones u otras situaciones relevantes.
- Participar en los briefings operativos al inicio de cada turno, para conocer la programación de vuelos y condiciones específicas del día.
- Brindar atención integral al pasajero en todos los puntos de contacto, garantizando un servicio de calidad, la gestión eficiente de incidencias (retrasos, cancelaciones, sobreventa), y la correcta ejecución de procesos comerciales y operativos tierra.
Check-in / requisitos para abordar:
- Formación académica: Técnico/Tecnólogo/Profesional, deseables carreras enfocadas al sector aeronáutico, operaciones aeroportuarias, logística o afines
- Experiencia: Mínimo 1 año de experiencia en operaciones en plataforma o en áreas aeronáuticas.
- Nivel de Inglés y español: B2 o superior
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Agente de servicios aeroportuarios _ LHR. employer: Avianca
Contact Detail:
Avianca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agente de servicios aeroportuarios _ LHR.
✨Tip Number 1
Familiarise yourself with the specific operational procedures and safety standards of the airport. Understanding these will not only help you during interviews but also demonstrate your commitment to ensuring safety and efficiency in your role.
✨Tip Number 2
Network with current or former airport service agents. They can provide valuable insights into the day-to-day responsibilities and challenges of the job, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Brush up on your English and Spanish language skills, especially in aviation terminology. Being fluent in both languages is crucial for effective communication in this role, so practice speaking and listening to ensure you're confident.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you successfully handled operational challenges or provided excellent customer service, as these will showcase your suitability for the role.
We think you need these skills to ace Agente de servicios aeroportuarios _ LHR.
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of an Agente de servicios aeroportuarios. Familiarise yourself with the specific tasks mentioned in the job description, such as monitoring aircraft positions and ensuring operational compliance.
Tailor Your CV: Customise your CV to highlight relevant experience in airport operations or logistics. Emphasise any previous roles that involved real-time monitoring, compliance with safety standards, or customer service in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the aviation industry and your ability to work in a diverse team. Mention your language proficiency in English and Spanish, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented clearly. A polished application reflects your attention to detail.
How to prepare for a job interview at Avianca
✨Know the Role Inside Out
Make sure you understand the specific responsibilities of an Agente de servicios aeroportuarios. Familiarise yourself with the operational procedures, safety standards, and customer service expectations outlined in the job description.
✨Demonstrate Your Experience
Prepare to discuss your previous experience in airport operations or related fields. Highlight any relevant roles where you monitored aircraft positions, supervised loading procedures, or ensured compliance with safety protocols.
✨Showcase Your Language Skills
Since a B2 level in both English and Spanish is required, be ready to demonstrate your proficiency in both languages during the interview. Practice common phrases and scenarios you might encounter in the role.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as delays or operational deviations. Think of examples from your past experiences where you successfully managed similar challenges.