Operations Control Officer

Operations Control Officer

Full-Time 30000 - 42000 £ / year (est.) No home office possible
Avia Solutions Group

At a Glance

  • Tasks: Monitor flight operations, manage plans, and ensure smooth communication across teams.
  • Company: Join Ascend Airways, a dynamic airline with a supportive team culture.
  • Benefits: Competitive salary, career progression, and a vibrant work environment.
  • Why this job: Be part of a fast-paced aviation team and make impactful decisions.
  • Qualifications: Aviation background preferred; strong problem-solving and analytical skills required.
  • Other info: Exciting opportunities for growth in a rapidly expanding airline.

The predicted salary is between 30000 - 42000 £ per year.

Ascend Airways operate a small fleet of Boeing 737 aircraft (NG and MAX) in the ACMI market and opened its first operational base at London Gatwick in early 2024. The company is founded on the legacy of Synergy Aviation, a respected UK AOC holder, which has been acquired by Avia Solutions Group, already the world’s largest ACMI provider with over 200 airliners in operation.

The Operations Control Officer (OCO) is a key part of our Operations Control Centre (OCC). It’s a role for someone who can work confidently on their own but also enjoys being part of a supportive team. As an OCO, you’ll help keep our operations running smoothly by handling things like flight planning and monitoring, crew paperwork and support, and communicating with different teams across the business.

You’ll have the authority to make important decisions that help ensure our aircraft operate safely and efficiently. We’re looking for someone who really understands how an airline ticks, has great problem-solving skills, pays close attention to detail, and thrives in a fast-moving environment.

Responsibilities
  • Monitoring of the company flying programme ensuring conformity to the companies operational control procedures.
  • Management of operational flight plans, including ATC & procurement of airfield slots.
  • Monitoring operational threats; meteorology, industrial action, curfews etc.
  • Ensuring efficient communication with both internal departments and external providers.
  • Maximising aircraft and crew resources.
  • Supporting with administration of crew rosters.
  • Aiding new team members and provision of coaching in a ‘live’ environment.
  • Commercial and Flight Operations support, production of statistical information for key stakeholders.
  • Identify opportunities to enhance processes and systems.
  • Cost control.
The successful candidate will have the following experiences and attributes
  • Experience in a busy, fast-paced Operational Control environment is preferred but not essential, however an aviation background is required.
  • Good appreciation of Flight Time Limitations and aircrew roster construction. (preferred but not essential)
  • Proficiency with operations control and safety management software, strong MS product skills.
  • Familiarity with Emergency and Incident Response procedures.
  • Strong numerical / analytical skills.
  • Environmental acumen.
  • Completion of a formal aviation training course would be advantageous.

At Ascend Airways, we offer an inclusive and attractive working environment that supports opportunities for career progression.

If you are interested in applying for this role or would like to hear more we encourage you to reach out to recruitment@ascendairways.aero

Operations Control Officer employer: Avia Solutions Group

Ascend Airways is an exceptional employer, offering a dynamic and inclusive work environment in Bishops Stortford, where employees can thrive in their roles as Operations Control Officers. With a strong focus on career progression and a supportive team culture, we empower our staff to make impactful decisions while ensuring the safety and efficiency of our operations. Join us to be part of a rapidly growing airline backed by the world's largest ACMI provider, where your contributions truly matter.
Avia Solutions Group

Contact Detail:

Avia Solutions Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Control Officer

✨Tip Number 1

Network like a pro! Reach out to people in the aviation industry, especially those who work at Ascend Airways. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of flight operations and safety management. We want to see that you understand how an airline ticks, so be ready to share your insights!

✨Tip Number 3

Show off your problem-solving skills during the interview. Think of examples from your past experiences where you tackled challenges head-on. We love candidates who can think on their feet!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Ascend Airways.

We think you need these skills to ace Operations Control Officer

Flight Planning
Operational Control Procedures
ATC Coordination
Meteorology Monitoring
Communication Skills
Resource Management
Crew Roster Administration
Coaching and Mentoring
Statistical Analysis
Process Improvement
Cost Control
Aviation Knowledge
Flight Time Limitations Understanding
Operations Control Software Proficiency
Emergency Response Procedures Familiarity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Control Officer role. Highlight any relevant experience in operational control or aviation, and don’t forget to showcase your problem-solving skills and attention to detail!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working at Ascend Airways and how your background aligns with our needs. Keep it concise but impactful!

Showcase Your Skills: In your application, be sure to mention any specific software or tools you’re proficient in, especially those related to operations control. We love seeing candidates who are tech-savvy and ready to hit the ground running!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Ascend Airways!

How to prepare for a job interview at Avia Solutions Group

✨Know Your Aviation Stuff

Make sure you brush up on your aviation knowledge, especially regarding flight operations and safety management. Familiarise yourself with the specific procedures and regulations that Ascend Airways follows, as this will show your genuine interest in the role.

✨Show Off Your Problem-Solving Skills

Prepare examples of how you've tackled challenges in fast-paced environments before. Think about situations where you had to make quick decisions or manage unexpected issues, as this is crucial for an Operations Control Officer.

✨Be Ready to Discuss Team Dynamics

Since the role involves working both independently and as part of a team, be prepared to talk about your experiences in collaborative settings. Highlight how you’ve supported colleagues or contributed to team success in previous roles.

✨Demonstrate Attention to Detail

In this role, attention to detail is key. Bring examples of how you've ensured accuracy in your work, whether it’s through managing flight plans or handling crew paperwork. This will help illustrate your capability to maintain high standards in operational control.

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