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- Tasks: Lead and support cabin crew, ensuring top-notch performance and welfare.
- Company: Join Ascend Airways, part of the world's largest ACMI provider.
- Benefits: Competitive salary up to £50,000, with opportunities for travel and growth.
- Why this job: Make a real impact in aviation management while working with a dynamic team.
- Qualifications: Experience in cabin crew management and strong organisational skills required.
- Other info: Exciting opportunity to shape the future of cabin crew operations.
The predicted salary is between 36000 - 60000 £ per year.
Ascend Airways are operating a fleet of Boeing 737 aircraft (NG and MAX) in the ACMI market, opening its first operational base at London Gatwick in early 2024. The company is part of Avia Solutions Group, the world’s largest ACMI (Aircraft, Crew, Maintenance, and Insurance) provider, operating a fleet of 221 aircraft on 6 continents.
The group also provides a range of aviation services: MRO (Maintenance, Repair, and Overhaul), pilot and crew training, ground handling, as well as a variety of associated aviation services. Supported by 14,000 highly skilled aviation professionals, the group is a parent company to over 250+ subsidiaries.
Responsibilities
- Leading, supervising and resolving cabin crew management elements including company engagement, welfare, promotion, performance and disciplinary matters.
- Communication with, motivation of, and care for cabin crew personnel.
- Work alongside the HR Department to inform strategy relating to Human Resource development and changes, including updates to Government employment regulations.
- Work alongside the CEO, NPFO and Head of Cabin Services to establish cabin crew resource requirements and set recruitment and promotion targets to meet operational demands.
- Work with the Head of Cabin Services and the HR team to manage cabin crew recruitment, to meet cabin crew resource targets.
- Update the Cabin Crew Recruitment process as necessary to ensure continued best industry practice and ensure the Cabin Crew Recruitment Manual is updated and represents the current process.
- Manage cabin crew employment terms, including contracts, scheduling, pay and leave in consultation with the Head of Cabin Services, NPFO and the Head of HR.
- Oversight of leave allocation, ensuring that CAA Working Time Regulation requirements are fulfilled.
- Oversight of selection processes where they are required to meet an operational requirement.
- Ensure the Cabin Crew administrative documents such as meeting/file notes are kept up to date and comply with current employment policies and procedures.
- Ensure the provision of the Cabin Crew ‘Peer Support Program (PSP) and its continued compliance with regulatory requirements.
- Manage Cabin Crew psychoactive substance testing in coordination with Head of Flight Crew, ensuring compliance with regulatory and company policies.
- Other tasks as may be required and duly notified by the Head of Cabin Services.
The Successful candidate will have the following experiences and attributes
- Previous experience in cabin crew management within an aviation environment.
- Previous experience in a Senior Cabin Crew position to understand the requirements of Cabin Crew roles.
- Experience handling performance management, disciplinary processes, and employee welfare matters.
- Willingness to travel overseas and attend operational bases as business requires.
- High level of organisational skills, with the ability to manage multiple priorities in a dynamic operational environment.
If you are interested in this position or would like to hear more, please reach out to us.
Cabin Crew Manager in London employer: Avia Solutions Group
Contact Detail:
Avia Solutions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cabin Crew Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former cabin crew managers on LinkedIn. Ask them about their experiences and any tips they might have for landing the role at Ascend Airways.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of aviation regulations and cabin crew management. We recommend creating a list of potential questions and practising your answers with a friend.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've motivated and managed teams in the past. This will demonstrate that you’re ready to take on the responsibilities of a Cabin Crew Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Cabin Crew Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cabin Crew Manager role. Highlight your previous experience in cabin crew management and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your willingness to travel and manage multiple priorities.
Showcase Your Leadership Skills: As a Cabin Crew Manager, leadership is key. In your application, share examples of how you've successfully led teams, resolved conflicts, or improved processes in your previous roles. We love to see proactive problem solvers!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at Ascend Airways!
How to prepare for a job interview at Avia Solutions Group
✨Know Your Aviation Stuff
Make sure you brush up on your knowledge of the aviation industry, especially regarding cabin crew management. Familiarise yourself with current regulations and best practices, as well as Ascend Airways' operations and fleet specifics. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Cabin Crew Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you motivate and engage cabin crew personnel.
✨Understand HR Collaboration
Since this role involves working closely with HR, be prepared to discuss your experience in handling recruitment, performance management, and employee welfare. Think about how you can contribute to HR strategies and ensure compliance with employment regulations.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in dynamic environments. Prepare for questions like how you'd handle a disciplinary issue or manage scheduling conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
