Global Desktop Support Engineer – IT & Network
Global Desktop Support Engineer – IT & Network

Global Desktop Support Engineer – IT & Network

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide technical support, troubleshoot issues, and maintain documentation for users.
  • Company: Global aviation services company with a diverse international team.
  • Benefits: Competitive salary and professional development opportunities.
  • Why this job: Join a dynamic team and enhance your ICT skills while making a difference.
  • Qualifications: Experience in technical support and strong problem-solving skills.
  • Other info: Exciting opportunities for growth in a fast-paced environment.

The predicted salary is between 36000 - 60000 £ per year.

A global aviation services company is seeking an ICT Desktop Support Engineer based in Gatwick, UK. The role involves providing technical support to users, troubleshooting network and hardware issues, and maintaining documentation.

You will also set up and test devices, offer training, and identify potential ICT improvements. This position promises a competitive salary and professional development opportunities in a diverse international team.

Global Desktop Support Engineer – IT & Network employer: Avia Solutions Group

Join a leading global aviation services company as a Global Desktop Support Engineer in Gatwick, where you'll be part of a dynamic and diverse international team. We offer competitive salaries, comprehensive professional development opportunities, and a supportive work culture that values innovation and collaboration. Experience the unique advantage of working in a fast-paced environment that not only prioritises employee growth but also fosters a sense of belonging and purpose in the aviation industry.
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Contact Detail:

Avia Solutions Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global Desktop Support Engineer – IT & Network

Tip Number 1

Network, network, network! Reach out to folks in the aviation and IT sectors on LinkedIn. Join relevant groups and engage in discussions. You never know who might have a lead on that perfect Global Desktop Support Engineer role!

Tip Number 2

Prepare for those technical interviews! Brush up on your troubleshooting skills and be ready to demonstrate how you’d handle real-world scenarios. We recommend practising with friends or using online resources to simulate the interview experience.

Tip Number 3

Show off your soft skills! As a Desktop Support Engineer, communication is key. Be ready to share examples of how you've effectively trained users or resolved conflicts. This will help us see how you fit into our diverse international team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Global Desktop Support Engineer – IT & Network

Technical Support
Troubleshooting
Network Issues
Hardware Issues
Documentation Maintenance
Device Setup
Device Testing
User Training
ICT Improvements
Communication Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in desktop support and troubleshooting. We want to see how your skills match the role, so don’t be shy about showcasing your technical know-how!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for someone who can think on their feet and come up with effective solutions, so let us know how you’ve done this before!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen to join our team at StudySmarter!

How to prepare for a job interview at Avia Solutions Group

Know Your Tech Inside Out

Make sure you brush up on your technical knowledge related to desktop support, network troubleshooting, and hardware issues. Be prepared to discuss specific tools and technologies you've used in the past, as well as any relevant certifications you hold.

Showcase Your Problem-Solving Skills

During the interview, be ready to share examples of how you've tackled complex technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical thinking and troubleshooting abilities.

Demonstrate Your Communication Skills

As a Desktop Support Engineer, you'll need to explain technical concepts to non-technical users. Practice articulating your thoughts clearly and concisely. You might even want to prepare a brief explanation of a common issue and how you'd resolve it for someone without a tech background.

Research the Company Culture

Familiarise yourself with the global aviation services company’s values and culture. Understanding their mission and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their diverse international team.

Global Desktop Support Engineer – IT & Network
Avia Solutions Group
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