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- Tasks: Lead and support cabin crew, ensuring top-notch performance and welfare.
- Company: Join Ascend Airways, part of the world's largest ACMI provider.
- Benefits: Competitive salary up to £50,000, with opportunities for travel and growth.
- Why this job: Make a real impact in aviation management and shape the future of cabin crew.
- Qualifications: Experience in cabin crew management and strong organisational skills required.
- Other info: Dynamic role with opportunities to travel and work in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Ascend Airways are operating a fleet of Boeing 737 aircraft (NG and MAX) in the ACMI market, opening its first operational base at London Gatwick in early 2024. The company is part of Avia Solutions Group, the world’s largest ACMI (Aircraft, Crew, Maintenance, and Insurance) provider, operating a fleet of 221 aircraft on 6 continents.
The group also provides a range of aviation services: MRO (Maintenance, Repair, and Overhaul), pilot and crew training, ground handling, as well as a variety of associated aviation services. Supported by 14,000 highly skilled aviation professionals, the group is a parent company to over 250+ subsidiaries.
Responsibilities
- Leading, supervising and resolving cabin crew management elements including company engagement, welfare, promotion, performance and disciplinary matters.
- Communication with, motivation of, and care for cabin crew personnel.
- Work alongside the HR Department to inform strategy relating to Human Resource development and changes, including updates to Government employment regulations.
- Work alongside the CEO, NPFO and Head of Cabin Services to establish cabin crew resource requirements and set recruitment and promotion targets to meet operational demands.
- Work with the Head of Cabin Services and the HR team to manage cabin crew recruitment, to meet cabin crew resource targets.
- Update the Cabin Crew Recruitment process as necessary to ensure continued best industry practice and ensure the Cabin Crew Recruitment Manual is updated and represents the current process.
- Manage cabin crew employment terms, including contracts, scheduling, pay and leave in consultation with the Head of Cabin Services, NPFO and the Head of HR.
- Oversight of leave allocation, ensuring that CAA Working Time Regulation requirements are fulfilled.
- Oversight of selection processes where they are required to meet an operational requirement.
- Ensure the Cabin Crew administrative documents such as meeting/file notes are kept up to date and comply with current employment policies and procedures.
- Ensure the provision of the Cabin Crew ‘Peer Support Program (PSP) and its continued compliance with regulatory requirements.
- Manage Cabin Crew psychoactive substance testing in coordination with Head of Flight Crew, ensuring compliance with regulatory and company policies.
- Other tasks as may be required and duly notified by the Head of Cabin Services.
The Successful candidate will have the following experiences and attributes
- Previous experience in cabin crew management within an aviation environment.
- Previous experience in a Senior Cabin Crew position to understand the requirements of Cabin Crew roles.
- Experience handling performance management, disciplinary processes, and employee welfare matters.
- Willingness to travel overseas and attend operational bases as business requires.
- High level of organisational skills, with the ability to manage multiple priorities in a dynamic operational environment.
If you are interested in this position or would like to hear more, please reach out to recruitment@ascendairways.aero
Cabin Crew Manager employer: Avia Solutions Group
Contact Detail:
Avia Solutions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cabin Crew Manager
✨Tip Number 1
Network like a pro! Reach out to current or former cabin crew managers on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Ascend Airways.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of aviation regulations and cabin crew management best practices. We want you to shine when discussing how you can contribute to the team!
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past where you've successfully managed a team or resolved conflicts. This will help demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Cabin Crew Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cabin Crew Manager role. Highlight your previous experience in cabin crew management and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Ascend Airways. Share specific examples of your achievements in previous roles, especially those related to performance management and employee welfare.
Showcase Your Leadership Skills: As a Cabin Crew Manager, leadership is key. In your application, emphasise your experience in leading teams and resolving issues. We love candidates who can motivate and care for their crew, so let us know how you've done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team at Ascend Airways!
How to prepare for a job interview at Avia Solutions Group
✨Know Your Aviation Stuff
Make sure you brush up on your knowledge of the aviation industry, especially regarding cabin crew management. Familiarise yourself with Ascend Airways' operations, fleet details, and any recent news about the company. This will show that you're genuinely interested and well-prepared.
✨Showcase Your Leadership Skills
As a Cabin Crew Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you motivate and engage cabin crew personnel.
✨Understand HR Processes
Since you'll be working closely with the HR department, it's crucial to have a solid understanding of HR practices related to recruitment, performance management, and employee welfare. Brush up on relevant employment regulations and be prepared to discuss how you would handle these aspects in your role.
✨Ask Insightful Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company's culture, operational challenges, and future plans. This not only shows your interest but also helps you gauge if Ascend Airways is the right fit for you.
