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- Tasks: Set up and troubleshoot audio/video systems for events, ensuring top-notch customer service.
- Company: AVI-SPL, a leader in digital enablement and collaboration technology.
- Benefits: Medical benefits, paid time off, and opportunities for training and development.
- Why this job: Join a dynamic team and gain hands-on experience in the exciting AV industry.
- Qualifications: High school diploma, basic tech skills, and a valid driver's license required.
- Other info: Flexible hours with potential travel to various job sites.
The predicted salary is between 30000 - 42000 £ per year.
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Day-To-Day Responsibilities:
- Setup/breakdown of conference spaces to meet the customers event needs
- Perform preventative maintenance task to help maintain customer spaces
- Perform support tasks in a timely and quality conscious manner
- Provide field service support of networked devices
- Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
- Understand and adhere to local safety standards for all site duties
- Provide job site documentation and end user training as needed
- Setup and troubleshoot various audio/video/presentation systems.
- Travel to various job sites as required
Items to Consider:
- AVI-SPL reserves the right to alter work hours and work location as necessary.
- Work hours may vary based on client requirements and may include travel to various locations in support of the account.
- This position will generally work on customer sites and may deal with a construction site type of work environment.
What We’re Looking For
Must-Haves:
- Effectively communicate with employees, customers and colleagues
- Ability to use hand and power tools in a safe and efficient manner
- Ability to work and think independently and ensuring to meet deadlines
- Basic computer knowledge
- Knowledge of basic signal flow for audio, video and control
- Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standard
- Minimum of a High School Diploma or equivalent
- Must be flexible to work after hours and weekends when required
- Ability to regularly climb and work from ladders, lifting equipment, tools and materials
Nice-To-Haves:
- Minimum of 1-2 years of audiovisual integration experience
- Formal education in Electronics or related field
- Intermediate PC troubleshooting knowledge
Why You’ll Like Working Here:
- Medical benefits, including vision and dental
- Paid holidays, sick days, and personal days
- Enjoyable and dynamic company culture
- Training and professional development opportunities
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
Onsite Audio Visual Technician employer: AVI-SPL
Contact Detail:
AVI-SPL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Audio Visual Technician
✨Tip Number 1
Get to know the company culture! Before your interview, check out AVI-SPL's social media and website to understand their values and work environment. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Set up a mock interview with a friend or family member. Focus on common questions related to audio-visual tech and customer service. The more comfortable you are speaking about your skills, the better you'll come across during the real deal.
✨Tip Number 3
Show off your hands-on experience! If you've worked with audio/video systems before, be ready to share specific examples of challenges you faced and how you solved them. This will demonstrate your problem-solving skills and technical knowledge, which are key for the Onsite Audio Visual Technician role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind as they make their decision.
We think you need these skills to ace Onsite Audio Visual Technician
Some tips for your application 🫡
Show Your Passion for AV Tech: When you're writing your application, let us see your enthusiasm for audio-visual technology! Share any relevant experiences or projects that highlight your skills and passion for the field. We love seeing candidates who are genuinely excited about what they do.
Tailor Your Application: Make sure to customise your application to fit the Onsite Audio Visual Technician role. Highlight your experience with setup, troubleshooting, and customer service. We want to know how your background aligns with our needs, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at AVI-SPL
✨Know Your Tech
Familiarise yourself with the latest audio and video technologies. Be ready to discuss your experience with various systems and how you've set up or troubleshot them in the past. This shows you're not just a techie, but someone who can adapt to different environments.
✨Showcase Your Communication Skills
Since you'll be working closely with customers and teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will demonstrate your ability to provide world-class customer service.
✨Safety First!
Understand the local safety standards relevant to the job. Be prepared to discuss how you ensure safety on-site, especially when using tools or working at heights. This shows that you take your responsibilities seriously and prioritise safety in your work.
✨Flexibility is Key
Be ready to talk about your availability and willingness to work outside regular hours. Share any past experiences where you had to adapt to changing schedules or travel for work. This will highlight your commitment to meeting client needs and being a reliable team member.
