At a Glance
- Tasks: Provide AV support and maintain equipment across various client sites.
- Company: AVI-SPL, a leader in digital enablement solutions with a vibrant culture.
- Benefits: Medical benefits, 25 days holiday, and professional development opportunities.
- Other info: Flexible hours and opportunities for training and certification.
- Why this job: Join a dynamic team and enhance your skills in a fast-paced environment.
- Qualifications: Experience with AV equipment and excellent customer service skills required.
The predicted salary is between 30000 - 42000 £ per year.
AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
The Cover Technician's primary function is to provide AV Support across various client campus sites providing backfill coverage for sick and holiday leave. The position involves a high degree of exposure to our customers and key client stakeholders.
The Cover Technician's responsibilities include but are not limited to:
- Covering the permanently placed Onsite Staff holiday, sickness and absence leave.
- Supporting the requirements of the client site by providing basic maintenance support of Audio Visual and Video Conferencing equipment and systems onsite.
- Providing AV/VC support to our clients, their staff and external clients.
- Setting up, operating and maintaining AV/VC equipment.
- Being adaptable to working as part of a permanent based AV team or working on a lone site independently.
- Supporting end users as requested by the Client.
- Event support including set up and operation of PA systems, VC System, projection systems etc.
- Cross-training with other members of the team to ensure a seamless delivery of services and support to our clients.
- Any admin processing that may be required.
What we’re looking for:
- Ability to operate Videoconference hardware (Cisco, Webex, Poly etc) and troubleshoot any potential issues relating to audio feedback, no video etc.
- Proven experience in operating PA, projection and room control/booking systems (Crestron/AMX etc).
- Intermediate IT knowledge.
- Maturity, especially when under pressure, and the ability to maintain excellence in Customer Service with clients of all seniority levels.
- Excellent organisational and time management skills.
- Flexibility to handle last minute requests.
- Ability to impart knowledge to those less skilled.
- Adaptability to work in unfamiliar surroundings.
- Ability to work well as part of a small team or on your own.
- Excellent verbal and written communication skills.
Additional information:
- Be organised and flexible with the ability to approach different types of tasks during the working day.
- Be available and flexible to work overtime if required.
- Reliable, conscientious character who takes pride in what they do and completing tasks on time.
- Willing to undertake training and examinations to improve their technical knowledge.
- Avixa CTS certification would be advantageous.
Why you’ll like working here:
- Medical benefits.
- 25 days paid holidays.
- Enjoyable and dynamic company culture.
- Training and professional development opportunities.
Audio Visual Technician employer: AVI-SPL
As a Quantity Surveyor with us, you'll thrive in a dynamic work environment that values collaboration and innovation. We offer competitive benefits, a strong focus on professional development, and opportunities for career advancement, all while working on exciting AV projects in a vibrant location. Join our team and be part of a culture that prioritises excellence and supports your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Audio Visual Technician
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from AVI-SPL!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at AVI-SPL, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like AVI-SPL.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace Audio Visual Technician
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at AVI-SPL, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at AVI-SPL.
How to prepare for a job interview at AVI-SPL
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
