A/V & Video Conferencing Support Engineer

Overview

A leading AV solutions provider in the United Kingdom is looking for a Technical Support Engineer (TSE) to ensure excellent customer support for A / V and Video Conferencing. The role includes troubleshooting, managing support requests, and working directly with customers to resolve technical issues efficiently. This position provides an opportunity to work in a dynamic, multicultural environment.

Responsibilities

• Troubleshooting, managing support requests, and working directly with customers to resolve technical issues efficiently.

Qualifications

• Experience in a NOC environment.
• Strong communication and decision-making skills.