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- Tasks: Coordinate service contracts and support a dynamic team on exciting projects.
- Company: Join AVI-SPL, a leader in digital enablement solutions with a focus on collaboration technology.
- Benefits: Enjoy private healthcare, mental health support, gym discounts, and generous holiday allowances.
- Why this job: Make a real impact while developing your career in a supportive and inclusive environment.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
- Other info: Great opportunities for personal growth and a commitment to diversity.
The predicted salary is between 36000 - 60000 £ per year.
AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organisations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a strong team and that an inclusive and diverse workplace moves us all forward.
In this maternity cover role, you will be joining a great team and contributing to a wide array of projects. Primarily, you will be responsible for acting as the point of contact for tracking, monitoring, and processing post-sale service contracts. This role is expected to run until April 2027.
- Calculate new service contract pricing and prepare client-facing proposal documents.
- Track and quote renewals of existing maintenance support contracts and provide client-facing proposal documents.
- Update and maintain various tracking reports and corresponding client folders with relevant information.
- Monitor emails for new installation project requests or support uplift pricing requests, where required.
- Monitor emails for service support contract compliance.
- Liaise with Account Managers to follow up on quotes issued.
- Track and report on quote status.
- Liaise with the Global Helpdesk team and Service Managers regarding service contract-related pricing and queries.
- Work closely with a global team of service contract co-ordinators, where required, to support global service contract management.
Must-Haves
- Ability to take ownership of tasks and see them through to completion.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Self-starter capable of working independently and meeting deadlines.
- Excellent communication and interpersonal skills, both verbal and written.
- Ability to balance multiple tasks with changing priorities.
- Strong time management skills with excellent attention to detail.
Nice-to-Haves
- Minimum of a high school diploma or equivalent.
- Minimum 2–3 years’ experience in a similar service contract support role (preferred).
- Experience utilising company intranet systems and CRM platforms; Salesforce experience is a plus.
As we have already mentioned, AVI-SPL are the global leaders when it comes to universal communications, and we make sure our work environment matches our status. The business treats all their employees as individuals and makes sure we all have definitive goals and career paths to help us maximize their ability. Along with this we also offer:
- Private Healthcare with Vitality
- Access to Employee Assistance and Wellbeing Support
- Mental Health Support through the above
- Access to discounted Gym memberships
- Increased holiday with service
- Access to numerous online learning resources
- AVIXA membership for industry learning
- Access to online retail discount platform
- Discounted products through our recognised partners
- Cycle to work scheme
- Season ticket loans
- Generous Referral scheme
So, if you are feeling undervalued, stuck in a rut or just looking at furthering your career, apply today. Our commitment to diversity is simple: we provide connection, opportunity, and a voice to everyone, from every background. WE Thrive Together: WE appreciate the visible and invisible qualities that make you who you are. Our diversity makes us better humans and better employees and makes AVI-SPL a better business. AVI-SPL is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, nationality, age or disability status.
Service Contract Coordinator (Fixed Term Contract) in Farnborough employer: AVI-SPL UK & Ireland
Contact Detail:
AVI-SPL UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Contract Coordinator (Fixed Term Contract) in Farnborough
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer's mind.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Contract Coordinator (Fixed Term Contract) in Farnborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Contract Coordinator role. Highlight your relevant experience and skills that match the job description, especially your proficiency in Microsoft Office and any previous service contract support roles you've had.
Showcase Your Communication Skills: Since excellent communication is key for this role, use your written application to demonstrate your ability to convey information clearly and effectively. Keep your language professional yet approachable, just like we do at StudySmarter!
Be Detail-Oriented: Pay attention to the details in your application. Ensure there are no typos or formatting issues, as this reflects your attention to detail—something we value highly at StudySmarter. A polished application can make a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also shows your enthusiasm for joining our team. Plus, it’s super easy to do—just follow the prompts and submit your application!
How to prepare for a job interview at AVI-SPL UK & Ireland
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Service Contract Coordinator role. Familiarise yourself with the key responsibilities like tracking service contracts and liaising with Account Managers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Microsoft Office Skills
Since proficiency in Microsoft Office is a must-have, be prepared to discuss your experience with Word, Excel, and Outlook. You might even want to bring examples of reports or documents you've created in the past to demonstrate your skills during the interview.
✨Demonstrate Your Communication Skills
As this role requires excellent communication, think of specific examples where you've successfully communicated with clients or team members. Practise articulating these experiences clearly, as it will showcase your interpersonal skills and ability to work well within a team.
✨Prepare for Scenario Questions
Expect questions about how you would handle multiple tasks or changing priorities. Prepare some scenarios from your past experience where you successfully managed competing deadlines or resolved issues. This will highlight your time management skills and ability to take ownership of tasks.
