At a Glance
- Tasks: Provide top-notch audio-visual support and ensure seamless event experiences.
- Company: Join AVI-SPL, a leader in digital enablement and collaboration technology.
- Benefits: Enjoy medical benefits, paid time off, and a vibrant company culture.
- Other info: Flexible hours with opportunities for travel and professional growth.
- Why this job: Be part of a dynamic team that transforms how people connect through technology.
- Qualifications: Basic AV knowledge, communication skills, and a valid driver's license required.
The predicted salary is between 30000 - 40000 £ per year.
The Onsite Support Technician will work in partnership with the existing Onsite L2 Technician, customer, management team, global helpdesk, and SIG teams to provide on‑premises support for AVI‑SPL customers at customer site(s) with the end goal of delivering a world‑class Customer Service experience.
AVI‑SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award‑winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
Day‑To‑Day Responsibilities
- Setup/breakdown of conference spaces to meet the customer's event needs
- Perform preventative maintenance tasks to help maintain customer spaces
- Perform support tasks in a timely and quality‑conscious manner
- Provide field service support of networked devices
- Collaborate with internal/external teams in a professional manner that reflects the values of AVI‑SPL
- Understand and adhere to local safety standards for all site duties
- Provide job site documentation and end‑user training as needed
- Setup and troubleshoot various audio/video/presentation systems
- Travel to various job sites as required
Items To Consider
AVI‑SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. This position will generally work on customer sites and may deal with a construction‑site type of work environment.
Must‑Haves
- Effectively communicate with employees, customers, and colleagues
- Ability to use hand and power tools in a safe and efficient manner
- Ability to work and think independently and ensure deadlines are met
- Basic computer knowledge
- Knowledge of basic signal flow for audio, video and control
- Valid Driver’s License and a Motor Vehicle Record that meets AVI‑SPL driving standard
- Minimum of a High School Diploma or equivalent
- Must be flexible to work after hours and weekends when required
- Ability to regularly climb and work from ladders, lifting equipment, tools and materials
Nice‑To‑Haves
- Minimum of 1‑2 years of audiovisual integration experience
- Formal education in Electronics or related field
- Intermediate PC troubleshooting knowledge
- ITIL Awareness
Why You’ll Like Working Here
- Medical benefits, including vision and dental
- Paid holidays, sick days, and personal days
- Enjoyable and dynamic company culture
- Training and professional development opportunities
AVI‑SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI‑SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
Onsite Audio Visual Support Technician employer: AVI-SPL UK & Ireland
AVI-SPL UK & Ireland is an exceptional employer that fosters a dynamic work culture focused on collaboration and innovation. With a commitment to employee growth, we offer extensive training and development opportunities, ensuring you can thrive in your role as a Strategic AV & Collaboration Account Manager. Located in a vibrant area, our team enjoys a supportive environment that values creativity and encourages meaningful contributions to client success.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Audio Visual Support Technician
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with audio/video systems, set up a portfolio or a demo reel showcasing your work. This can really help you stand out during interviews and give employers a taste of what you can do.
✨Tip Number 3
Prepare for the interview by researching AVI-SPL and understanding their values. Be ready to discuss how your skills align with their mission of delivering world-class customer service. It shows you’re genuinely interested and invested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at AVI-SPL.
We think you need these skills to ace Onsite Audio Visual Support Technician
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in audio-visual support. We want to see how your skills align with the role, so don’t hold back on showcasing your past achievements!
Show Off Your Communication Skills:Since you'll be working closely with customers and teams, it's crucial to demonstrate your communication abilities. Use clear and concise language in your application to reflect how you can effectively interact with others.
Highlight Technical Know-How:Don’t forget to mention any technical skills or certifications you have related to audio/video systems. We love seeing candidates who are knowledgeable about signal flow and can handle tools safely and efficiently.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you one step closer to joining our awesome team!
How to prepare for a job interview at AVI-SPL UK & Ireland
✨Know Your Tech
Brush up on your knowledge of audio, video, and control systems. Be ready to discuss basic signal flow and any relevant experience you have with audiovisual integration. This will show that you're not just familiar with the tech but can also troubleshoot effectively.
✨Showcase Your Communication Skills
Since this role involves working closely with customers and teams, practice articulating your thoughts clearly. Think of examples where you've successfully communicated in a challenging situation, as this will demonstrate your ability to collaborate professionally.
✨Demonstrate Flexibility
Be prepared to discuss your availability for after-hours work and travel. Highlight any past experiences where you've adapted to changing schedules or environments, as this aligns with the dynamic nature of the job.
✨Safety First
Familiarise yourself with local safety standards related to onsite work. During the interview, express your understanding of these standards and how you prioritise safety in your work, especially when using tools or working at heights.
