At a Glance
- Tasks: Set up and troubleshoot audio/visual systems while providing top-notch customer support.
- Company: Join AVI-SPL, a leader in digital enablement and collaboration technology.
- Benefits: Enjoy private healthcare, dental insurance, gym discounts, and more!
- Other info: Flexible hours with opportunities for travel and career growth.
- Why this job: Be part of a dynamic team that values diversity and innovation.
- Qualifications: High school diploma required; experience in AV integration is a plus.
The predicted salary is between 31725 - 38775 £ per year.
The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Day-To-Day Responsibilities:
- Setup/breakdown of conference spaces to meet the customers event needs
- Perform preventative maintenance task to help maintain customer spaces
- Perform support tasks in a timely and quality conscious manner
- Provide field service support of networked devices
- Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
- Understand and adhere to local safety standards for all site duties
- Provide job site documentation and end user training as needed
- Setup and troubleshoot various audio/video/presentation systems.
- Travel to various job sites as required
Items to Consider:
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
WHAT WE'RE LOOKING FOR
Must-Haves:
- Effectively communicate with employees, customers and colleagues
- Ability to use hand and power tools in a safe and efficient manner
- Ability to work and think independently and ensuring to meet deadlines
- Basic computer knowledge
- Knowledge of basic signal flow for audio, video and control
- Minimum of a High School Diploma or equivalent
- Must be flexible to work after hours and weekends when required
Nice-To-Haves:
- Minimum of 1-2 years of audiovisual integration experience
- Formal education in Electronics or related field
- Intermediate PC troubleshooting knowledge
WHY YOU'LL LIKE WORKING HERE
As we have already mentioned, AVI-SPL are the global leaders when it comes to universal communications, and we make sure our work environment matches our status. The business treats all their employees as individuals and makes sure we all have definitive goals and career paths to help us maximize their ability. Along with this we also offer:
- Private Healthcare with Vitality
- Dental Insurance
- Access to Employee Assistance and Wellbeing Support
- Mental Health Support through the above
- Access to discounted Gym memberships
- Increased holiday with service
- Access to numerous online learning resources
- AVIXA membership for industry learning
- Access to online retail discount platform
- Discounted products through our recognised partners
- Cycle to work scheme
- Season ticket loans
- Generous Referral scheme
MORE ABOUT US
Our commitment to diversity is simple: we provide connection, opportunity, and a voice to everyone, from every background. WE Thrive Together: WE appreciate the visible and invisible qualities that make you who you are. Our diversity makes us better humans and better employees and makes AVI-SPL a better business.
AVI-SPL is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, nationality, age or disability status.
Onsite Audio Visual Support Technician in London employer: AVI-SPL, Inc.
AVI-SPL is an exceptional employer that prioritises employee growth and development, offering a collaborative work culture where innovation thrives. With the flexibility of remote work, employees benefit from a supportive environment that encourages continuous learning and provides access to cutting-edge payroll and HR technologies, ensuring a rewarding career path in a global context.
