At a Glance
- Tasks: Own and enhance the Outreach platform while supporting sales teams for maximum productivity.
- Company: Join AVEVA, a forward-thinking tech company with a commitment to inclusivity.
- Benefits: Enjoy flexible benefits, 28 days annual leave, and education assistance.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Make a real impact on sales processes and user experiences in a dynamic environment.
- Qualifications: Experience with Outreach and B2B sales processes is essential.
The predicted salary is between 60000 - 75000 £ per year.
Location: London or Cambridge (hybrid)
Employment Type: Full time
Key Responsibilities
- Platform Ownership & Governance
- Serve as the accountable business owner for the Outreach platform
- Define and maintain platform governance, including configuration standards, role structures, compliance frameworks, and documentation
- Manage licensing, user access, and region/market configurations
- Own backlog prioritisation and partner with IT and vendors across enhancements, testing, and release cycles
- User Experience, Support & Adoption
- Lead initiatives to improve end-user experience, including onboarding, training, and self-service guidance
- Build user-focused processes that improve adoption and productivity across sales teams
- Act as the escalation point for user issues and coordinate resolution across technical and business teams
- Monitor adoption, usage patterns, and campaign execution to identify opportunities for improvement
- System Configuration & Data Management
- Ensure accurate, high-quality CRM integration between Outreach, Salesforce, and Marketo
- Manage data flows, mapping rules, sync rules, and data hygiene standards
- Configure automation rules, segmentation logic, workflow schedules, task routing, and sequence approval processes
- Ensure GDPR-compliant data handling and management of opt-in/opt-out processes
- Operational Support for Sales Productivity
- Oversee list creation and ingestion processes using Cognism, LinkedIn Sales Navigator, ZoomInfo, and other approved prospecting tools
- Manage the cleaning, segmentation, enrichment, and routing of prospects into Outreach
- Support sales and marketing teams with campaign setup, sequence deployment, personalisation workflows, and task assignments
- Partner with Sales to ensure lists and sequences align with campaign objectives and target personas
- Performance Management & Reporting
- Define SLAs, KPIs, and performance indicators for Outreach and Campaign effectiveness in partnership with IT and Sales Ops
- Build dashboards and reporting structures to monitor engagement, effectiveness, and platform health
- Identify stalled prospects, overdue tasks, and operational gaps, and drive corrective action
Essential Requirements
- Deep practical knowledge of the Outreach platform, including sequencing, contact management, campaign execution, and prospect workflows
- Experience using Cognism, LinkedIn Sales Navigator, ZoomInfo, or similar list-generation/prospecting tools
- Strong knowledge of B2B sales processes and sales technology ecosystems
Desired Skills
- Experience managing enterprise platforms including vendor interactions, budgeting, and roadmap planning
- Ability to define business requirements, articulate value, and translate needs into system changes
- Proven experience managing structured change processes across a global organisation
- Excellent communication skills, able to engage both operational users and senior leaders
UK Benefits
- Flexible benefits fund
- Emergency leave days
- Adoption leave
- 28 days annual leave (plus bank holidays)
- Pension
- Life cover
- Private medical insurance
- Parental leave
- Education assistance program
Hybrid Working
We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed during the hiring process.
Equal Opportunity Employer
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate.
IMPORTANT: All successful applicants will undergo a drug screen and a comprehensive background check. Background checks will be conducted in accordance with local laws and may include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check, and other applicable information.
Sales Capability Manager – OutReach Platform employer: AVEVA
AVEVA is an exceptional employer that fosters a collaborative and inclusive work culture, offering flexible benefits and a strong commitment to employee growth. With a hybrid working model based in vibrant London or Cambridge, employees enjoy a supportive environment that prioritises professional development and well-being, making it an ideal place for those seeking meaningful and rewarding careers in sales capability management.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Capability Manager – OutReach Platform
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want to see you shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, relate it back to how it can benefit the role of Sales Capability Manager – we love seeing practical applications!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Sales Capability Manager – OutReach Platform
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with the Outreach platform and B2B sales processes. We want to see how your skills align with the key responsibilities listed in the job description.
Showcase Your Achievements:Don’t just list your duties; share specific examples of how you’ve improved user experience or managed data flows in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points for easy reading and make sure to address all the essential requirements. We appreciate clarity and directness in communication.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at AVEVA
✨Know Your Platform Inside Out
Make sure you have a deep understanding of the Outreach platform. Familiarise yourself with its features like sequencing, contact management, and campaign execution. Being able to discuss specific functionalities and how they can improve sales processes will impress your interviewers.
✨Showcase Your User Experience Focus
Prepare examples of how you've improved user experience in previous roles. Discuss any initiatives you've led for onboarding or training that enhanced productivity. This will demonstrate your ability to build user-focused processes that align with the responsibilities of the Sales Capability Manager.
✨Highlight Your Data Management Skills
Be ready to talk about your experience with data flows and CRM integrations, especially with tools like Salesforce and Marketo. Discuss how you've ensured data hygiene and compliance, particularly with GDPR. This shows you understand the importance of accurate data management in driving sales success.
✨Prepare for Performance Metrics Discussion
Think about how you've defined SLAs, KPIs, and performance indicators in past roles. Be prepared to share how you've built dashboards or reporting structures to monitor effectiveness. This will show your analytical skills and your ability to drive corrective actions based on performance insights.
