AVEVA is seeking a Customer Response Expert in Beijing to act as the primary interface between customers and our R&D organization. You will lead intake, prioritization, tracking, and resolution of customer requirements and technical issues, coordinating with Presales, Customer Support, Product Management, Development, QA, and Architecture teams.
This role ensures feedback is translated into actionable improvements, enhancing product quality and customer satisfaction.
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R&D Customer Feedback Liaison employer: AVEVA
AVEVA is an exceptional employer that fosters a collaborative and innovative work culture, providing employees with the opportunity to lead impactful projects in a dynamic environment. With a focus on professional growth, employees benefit from comprehensive training and development programmes, while the hybrid work model in vibrant locations like London or Cambridge ensures a healthy work-life balance. Join us to be part of a forward-thinking team dedicated to excellence in internal controls and compliance.
