Operational Resilience Specialist in London

Please note this position is based in London and the successful candidate’s contractual location will be London; other locations cannot be considered.

At Aviva Investors, our expertise is in matching the right investment approach to each client’s unique needs. As the global asset management business of Aviva plc, we bring together our broad investment capabilities to deliver client-focused solutions worldwide. Managing £253 billion in assets, our 1,000‑strong team across nine countries is brilliantly connected, collaborative, and focused on delivering outcomes that truly matter.

Working together and acting responsibly are central to how we operate. We take time to understand what our clients want to achieve and design solutions that last - strengthening every portfolio with diverse perspectives and integrated thinking. Our long track record in sustainable investing reflects our commitment to doing the right thing for clients and communities alike.

Everyone at Aviva Investors plays a part in creating an exceptional client experience. With the scale and influence to make a real difference, we take our responsibility seriously. Join us and you’ll find an inclusive, supportive environment where your contribution is valued, high performance is recognised, and you’re empowered to shape your development.

We are recruiting for Operational Resilience Specialist to join our team. This is a great opportunity for someone who has a proven track record in designing, implementing, testing and delivering operational resilience and business continuity frameworks within a buy/sell side financial services environment.

With a global remit spanning operations, transformation, and IT, our COO team ensures an exceptional client experience. Whether it’s optimising key processes, managing relationships with strategic partners, launching innovative new products, or onboarding clients seamlessly, every project is an opportunity to drive efficiency and innovation at scale.

A bit about the role: As part of a small, high-impact team, you will play a key role in delivering a business-critical regulatory objective, working closely with senior leaders, accountable executives and SMF24 stakeholders across the Business Unit. You will help design and implement both the business and operational resilience strategy, ensuring resilience is embedded holistically across Aviva Investors. Day-to-day, you will make primarily tactical decisions, including problem solving, providing oversight and input into activities delivered by Group Operational Resilience, and responding to incidents through effective ‘in the moment’ support and recovery actions. You will contribute across a broad range of operational resilience topics, supporting compliance throughout the lifecycle of annual activities and ad hoc projects. In this role, you will support the implementation and ongoing coordination of the Business Continuity and Crisis Management framework, working collaboratively with internal and Aviva plc stakeholders to meet requirements. You will build a strong understanding of the organisational model and operating environment to identify improvement opportunities and provide constructive challenge, ensuring resilience and recovery capabilities are robust and fit for purpose. You will also help embed a ‘resilience by design’ mindset across the business, support the delivery of the operational resilience strategy through effective governance and risk frameworks, and contribute to the timely and accurate reporting of resilience insights to key committees and governance forums.

Skills and experience we’re looking for:

• Strong operational resilience experience within the financial services sector
• In-depth knowledge of relevant regulatory frameworks and industry standards (e.g. UK FCA/PRA Operational Resilience requirements, ISO 22301, EU DORA, Singapore MAS)
• Practical experience in IT and disaster recovery (DR), including running crisis simulation exercises and coordinating joint third- and fourth-party scenario testing
• Proven experience applying industry standards and best practice in governance frameworks
• Relevant professional certifications (e.g. Business Continuity Institute (BCI) or Disaster Recovery Institute International (DRII))

What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague:

• Competitive salary (depending on skills, experience, and qualifications).
• Discretionary bonus opportunity - depending on individual performance and Aviva Investors!
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days!
• Aviva-funded Private Medical Benefit to help you get expert support when you need it.
• Make your money go further with up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carer’s leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 annual volunteering days to help others.

Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva, take a look here.

We’d love it if you could submit your application online but if you require an alternative method of applying, please email us at GlobalRecruitment@avivainvestors.com.