At a Glance
- Tasks: Enhance learning experiences and manage the LMS platform for a global audience.
- Company: Join AVEVA, a leader in innovative learning technology.
- Benefits: Enjoy flexible benefits, 28 days leave, and education assistance.
- Other info: Inclusive culture with excellent career growth opportunities.
- Why this job: Make a real impact on customer learning journeys with cutting-edge technology.
- Qualifications: Experience with LMS administration and strong technical skills required.
The predicted salary is between 45000 - 55000 € per year.
Location: Cambridge, London, Derry, Madrid, Frankfurt or Gallarate
Employment Type: Full-time
As a Learning Technology Specialist (LMS Platform & Integrations), you’ll join the Learning Excellence team within Global Customer Success. You’ll partner closely with our Technical Learning stakeholders to enhance the AVEVA Learning Academy, helping deliver modern, scalable, high-quality learning experiences for customers and partners across AVEVA’s product portfolio.
Key Responsibilities
- Enhance the learner experience across the AVEVA Learning Academy - improving navigation, discovery, enrolment flows, and overall usability.
- Administer and maintain the LMS platform (Thought Industries): users/audiences, catalogs, enrolments, learning paths, user gamification, reporting, and configuration - identifying opportunities to streamline and improve.
- Partner with the LMS Owner and Learning Solutions Managers to deliver platform improvements, operational excellence, and a reliable release/maintenance approach.
- Build and maintain integrations with third-party systems using REST APIs and webhooks, supporting automation and scalable operations.
- Support platform operations and vendor coordination, including maintenance window planning, stakeholder communications, and vendor ticket escalation.
- Triage and resolve support tickets within agreed SLAs (internal and external), performing root‑cause analysis and implementing preventative fixes.
- Maintain platform health and security hygiene: stay current on vendor updates, evaluate impact on customizations, and help implement improvements that strengthen security and functionality.
- Enable internal adoption: create guidance and deliver training to AVEVA teams on LMS capabilities, learning workflows, and best practices.
- Contribute to learning technology best practices: stay current on trends and share actionable recommendations with the Learning Excellence team.
- Support learning content operations (as needed): create reusable e‑learning templates for rapid authoring and support publishing workflows using agreed standards and templates.
Essential Requirements
- Proven experience administering an enterprise LMS (Thought Industries preferred).
- Strong technical aptitude for learning platforms: configuration, troubleshooting, reporting, and operational support.
- Working knowledge of SCORM and e-learning packaging/standards.
- Hands‑on experience with REST APIs / web services (e.g., GET/POST/PUT) and integration troubleshooting.
- Strong understanding of customer education in a software environment (learning journeys, onboarding/adoption, certification, measuring learning impact).
- Experience with Microsoft 365 tools; familiarity with automation tooling such as Power Automate.
- Excellent communication skills (written and verbal) and confidence working with technical and non‑technical stakeholders.
- Strong attention to detail, structured problem‑solving, and a proactive “fix and improve” mindset.
- Ability to work independently and collaboratively across a global organization.
- Solid project coordination skills (planning, prioritization, stakeholder alignment, delivery).
Desired Skills
- Front‑end customization skills: HTML, CSS, JavaScript (maintaining and extending LMS UI customizations).
- SQL and analytics/reporting experience (data extraction, dashboards, KPI tracking).
- Familiarity with SSO concepts (SAML/JWT) and identity integrations (in partnership with IT).
- Experience with development tooling (e.g., Git, Visual Studio/VS Code) and basic release/change management.
- Understanding of web fundamentals (cookies, CORS, browser debugging, environments).
- Knowledge of eCommerce / online payment integrations.
- Familiarity with AVEVA products / industrial software (helpful, not required).
- Experience with rapid authoring tools and creating reusable e‑learning templates.
Benefits
- Flexible benefits fund
- Emergency leave days
- Adoption leave
- 28 days annual leave (plus bank holidays)
- Pension
- Life cover
- Private medical insurance
- Parental leave
- Education assistance program
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case‑by‑case basis.
Locations
Learning Technology Specialist (LMS Platform & Integrations) in Derry, Londonderry employer: AVEVA
AVEVA is an exceptional employer that prioritises employee growth and inclusivity, offering a dynamic work culture where innovation thrives. With flexible benefits, generous annual leave, and a commitment to professional development, employees in locations like Cambridge, London, Derry, Madrid, Frankfurt, or Gallarate can expect a supportive environment that fosters collaboration and personal advancement in the field of learning technology.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Technology Specialist (LMS Platform & Integrations) in Derry, Londonderry
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AVEVA on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into AVEVA's products and services. Show us that you’re not just familiar with the LMS but also passionate about enhancing learning experiences.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios related to LMS administration and integrations. We love seeing how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Learning Technology Specialist (LMS Platform & Integrations) in Derry, Londonderry
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with LMS platforms and integrations. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Technical Skills:Since this role involves a lot of technical know-how, be sure to mention your experience with REST APIs, SCORM, and any other relevant tech skills. We love seeing candidates who can demonstrate their technical aptitude clearly.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at AVEVA
✨Know Your LMS Inside Out
Make sure you’re well-versed in the Thought Industries LMS platform. Familiarise yourself with its features, functionalities, and common troubleshooting issues. This will not only help you answer technical questions confidently but also demonstrate your proactive approach to learning.
✨Showcase Your Integration Skills
Be prepared to discuss your experience with REST APIs and web services. Bring examples of past projects where you’ve successfully built or maintained integrations. This will highlight your technical aptitude and problem-solving skills, which are crucial for this role.
✨Communicate Clearly and Confidently
Since you'll be working with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. Use clear examples from your previous experiences to illustrate your points. Good communication can set you apart from other candidates.
✨Stay Current on Learning Trends
Research the latest trends in learning technology and customer education. Be ready to share actionable recommendations during your interview. This shows that you’re not just knowledgeable but also passionate about enhancing the learner experience.
