At a Glance
- Tasks: Enhance learning experiences and manage the LMS platform for AVEVA's global customers.
- Company: Join AVEVA, a leader in industrial software trusted by top companies worldwide.
- Benefits: Enjoy flexible benefits, 28 days annual leave, and education assistance.
- Other info: Collaborative environment with opportunities for growth and innovation.
- Why this job: Make a real impact on customer learning while working with cutting-edge technology.
- Qualifications: Experience with LMS platforms and strong technical skills are essential.
The predicted salary is between 40000 - 50000 € per year.
AVEVA is creating software trusted by over 90% of leading industrial companies.
Location: Cambridge, London, Derry, Madrid, Frankfurt or Gallarate
Employment Type: Full-time
The job
As a Learning Technology Specialist (LMS Platform & Integrations), you’ll join the Learning Excellence team within Global Customer Success. You’ll partner closely with our Technical Learning stakeholders to enhance the AVEVA Learning Academy, helping deliver modern, scalable, high-quality learning experiences for customers and partners across AVEVA’s product portfolio.
Key responsibilities
- Enhance the learner experience across the AVEVA Learning Academy - improving navigation, discovery, enrolment flows, and overall usability.
- Administer and maintain the LMS platform (Thought Industries): users/audiences, catalogs, enrolments, learning paths, user gamification, reporting, and configuration - identifying opportunities to streamline and improve.
- Partner with the LMS Owner and Learning Solutions Managers to deliver platform improvements, operational excellence, and a reliable release/maintenance approach.
- Build and maintain integrations with third-party systems using REST APIs and webhooks, supporting automation and scalable operations.
- Support platform operations and vendor coordination, including maintenance window planning, stakeholder communications, and vendor ticket escalation.
- Triage and resolve support tickets within agreed SLAs (internal and external), performing root-cause analysis and implementing preventative fixes.
- Maintain platform health and security hygiene: stay current on vendor updates, evaluate impact on customizations, and help implement improvements that strengthen security and functionality.
- Enable internal adoption: create guidance and deliver training to AVEVA teams on LMS capabilities, learning workflows, and best practices.
- Contribute to learning technology best practices: stay current on trends and share actionable recommendations with the Learning Excellence team.
- Support learning content operations (as needed): create reusable e-learning templates for rapid authoring and support publishing workflows using agreed standards and templates.
Essential requirements
- Proven experience administering an enterprise LMS (Thought Industries preferred).
- Strong technical aptitude for learning platforms: configuration, troubleshooting, reporting, and operational support.
- Working knowledge of SCORM and e-learning packaging/standards.
- Hands-on experience with REST APIs / web services (e.g., GET/POST/PUT) and integration troubleshooting.
- Strong understanding of customer education in a software environment (learning journeys, onboarding/adoption, certification, measuring learning impact).
- Experience with Microsoft 365 tools; familiarity with automation tooling such as Power Automate.
- Excellent communication skills (written and verbal) and confidence working with technical and non-technical stakeholders.
- Strong attention to detail, structured problem-solving, and a proactive “fix and improve” mindset.
- Ability to work independently and collaboratively across a global organization.
- Solid project coordination skills (planning, prioritization, stakeholder alignment, delivery).
Desired skills
- Front-end customization skills: HTML, CSS, JavaScript (maintaining and extending LMS UI customizations).
- SQL and analytics/reporting experience (data extraction, dashboards, KPI tracking).
- Familiarity with SSO concepts (SAML/JWT) and identity integrations (in partnership with IT).
- Experience with development tooling (e.g., Git, Visual Studio/VS Code) and basic release/change management.
- Understanding of web fundamentals (cookies, CORS, browser debugging, environments).
- Knowledge of eCommerce / online payment integrations.
- Familiarity with AVEVA products / industrial software (helpful, not required).
- Experience with rapid authoring tools and creating reusable e-learning templates.
Commercial at AVEVA
Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.
If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.
UK Benefits include:
- Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.
It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.
Hybrid working
By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.
Hiring process
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
About AVEVA
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.
We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy.
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Learning Technology Specialist (LMS Platform & Integrations) in Cambridge employer: AVEVA
AVEVA is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development within the innovative field of industrial software. With comprehensive benefits including flexible working arrangements, generous leave policies, and a commitment to diversity and inclusion, employees are empowered to thrive both personally and professionally in locations such as Cambridge, London, Derry, Madrid, Frankfurt, and Gallarate. Join us to be part of a collaborative team dedicated to enhancing learning experiences and driving impactful solutions for our global customers.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Technology Specialist (LMS Platform & Integrations) in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AVEVA on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding AVEVA's products and their impact on industries. Show us that you're not just another candidate; demonstrate your passion for learning technology and how you can enhance the AVEVA Learning Academy.
✨Tip Number 3
Practice common interview questions related to LMS platforms and integrations. We want to see your technical skills shine, so be ready to discuss your experience with REST APIs and troubleshooting!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in the interviewer's mind and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Learning Technology Specialist (LMS Platform & Integrations) in Cambridge
Some tips for your application 🫡
Tailor Your Cover Letter:Make sure to customise your cover letter for the Learning Technology Specialist role. Highlight your experience with LMS platforms and how you can enhance the learner experience at AVEVA. We want to see your passion for learning technology shine through!
Show Off Your Technical Skills:In your CV, don’t hold back on showcasing your technical skills, especially with REST APIs and LMS administration. We’re looking for someone who can hit the ground running, so let us know how your background aligns with the job requirements.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that highlights your key achievements and skills relevant to the role.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the Learning Technology Specialist position. We can’t wait to hear from you!
How to prepare for a job interview at AVEVA
✨Know Your LMS Inside Out
Make sure you’re well-versed in the LMS platform, especially Thought Industries. Familiarise yourself with its features, user management, and reporting capabilities. Being able to discuss specific functionalities and how you've used them in past roles will show your expertise.
✨Showcase Your Technical Skills
Brush up on your knowledge of REST APIs and web services. Be prepared to discuss how you've integrated third-party systems or automated processes in previous jobs. If you have experience with SCORM or e-learning standards, make sure to highlight that too!
✨Communicate Clearly and Confidently
Since you'll be working with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. Use examples from your past experiences to demonstrate your communication skills and how you’ve successfully collaborated across teams.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in LMS administration or learning technology and how you resolved them. This will showcase your proactive mindset and attention to detail, which are crucial for this role.
