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- Tasks: Support enterprise customers and ensure their success with our innovative software solutions.
- Company: Join AVEVA, a global leader in industrial software with a commitment to sustainability.
- Benefits: Enjoy flexible benefits, 28 days annual leave, and education assistance.
- Other info: Hybrid working model with opportunities for career growth in a diverse environment.
- Why this job: Make a real impact by helping top companies thrive with cutting-edge technology.
- Qualifications: Experience in customer success and strong communication skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
AVEVA is creating software trusted by over 90% of leading industrial companies.
Location: London/ Cambridge (UK), Norway
Employment Type: Full-time
UK Benefits include:
- Flexible benefits fund
- Emergency leave days
- Adoption leave
- 28 days annual leave (plus bank holidays)
- Pension
- Life cover
- Private medical insurance
- Parental leave
- Education assistance program
It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.
Hybrid working: By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.
Hiring process: Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
About AVEVA: AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy.
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Enterprise Customer Success Manager in Cambridge employer: AVEVA
Contact Detail:
AVEVA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Customer Success Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AVEVA on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching AVEVA’s products and values. Show us that you’re not just another candidate; demonstrate your passion for their mission and how you can contribute to their success.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Confidence is key, so make sure you can articulate your experience and how it aligns with the role of Enterprise Customer Success Manager.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the position.
We think you need these skills to ace Enterprise Customer Success Manager in Cambridge
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Enterprise Customer Success Manager role. Highlight your relevant experience and how it aligns with AVEVA's mission. We want to see your personality shine through!
Showcase Your Achievements: When writing your CV, focus on quantifiable achievements that demonstrate your success in customer success roles. Use metrics where possible – we love numbers that tell a story about your impact!
Keep It Professional Yet Engaging: While we appreciate a friendly tone, ensure your application maintains professionalism. Avoid jargon and keep your language clear and concise. We’re looking for clarity and enthusiasm!
Apply Through Our Website: Don’t forget to submit your application through our official portal! It’s the best way to ensure your application gets into the right hands. Plus, it’s super easy to do!
How to prepare for a job interview at AVEVA
✨Know Your Stuff
Before the interview, dive deep into AVEVA's products and services. Understand how their software impacts industries like energy and infrastructure. This knowledge will help you demonstrate your genuine interest and show that you're ready to contribute to their mission.
✨Showcase Your Customer Success Skills
As an Enterprise Customer Success Manager, you'll need to highlight your experience in managing client relationships. Prepare specific examples of how you've helped customers achieve their goals and how you’ve handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Your Adaptability
With hybrid working being the norm, it's crucial to showcase your ability to adapt to different work environments. Share experiences where you've successfully collaborated with teams remotely or adjusted to changing circumstances, demonstrating your flexibility and commitment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about AVEVA’s culture, sustainability initiatives, or future projects. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values and career aspirations.