Senior Cloud Operations & Infrastructure Developer in Londonderry County Borough

Location: Derry/Londonderry or Cambridge, United Kingdom (Hybrid)

Employment Type: Full-time

The job involves being part of the Research and Development function within the global Cloud Operations & Infrastructure team, which combines software development and cloud operations to provide continuous integration and delivery of cloud-enabled products and solutions. Responsibilities include deployment and continuous monitoring to ensure various cloud-specific customer requirements/SLAs are met.

As a Senior Cloud Operations & Infrastructure Developer, you will play a pivotal role in designing, developing, and implementing advanced cloud-based applications and services. Your work will focus on building and improving cloud platform capabilities and reliability features in cloud computing, exploring new technologies, and developing innovative solutions that align with the company’s strategic goals.

You will work closely with your development and portfolio colleagues to bring new solutions to the cloud following a standard framework to ensure they are operationally secure, stable, and scalable. This is a hands-on engineering role where you will write code to automate operations, improve reliability, and build platform capabilities. You will also participate in incident response and use learnings from production to prevent repeat issues. This role participates in a shared on-call rotation primarily supporting UK hours (9am - 5:30pm) in a follow-the-sun 24x7 model. Occasional work outside standard hours may be required during incidents or releases.

Key responsibilities:

• Provide timely and effective response to incidents to minimise the impact on customers and keep colleagues updated as required.
• Work with development teams to advise and contribute to improvements to operational stability, security, cost management, and reporting requirements for cloud solutions.
• Continually develop and improve Site Reliability Engineering processes, adding value through optimisation, automation, and effective reporting.
• Oversee relevant Cloud deployments to ensure successful implementation, track and report progress, resolve or escalate release issues.
• Proactively manage cloud environments to minimise service impacting issues, including infrastructure as code, certificates, storage, health status, backup status, etc.
• Ensure new services meet required operational readiness standards before being accepted into operations support practices.
• Ensure ongoing compliance to security practices and policies.
• Provide subject matter expertise to business stakeholders as required.
• Maintain clear and accurate operational documentation.

Essential requirements:

• Knowledge and experience of operational support, software development, and deployment methodologies and principles.
• Strong programming skills in languages such as C#, Go, or Node.js.
• Expertise in cloud platforms such as Azure, AWS, or Google Cloud.
• Proficient in containerization technologies like Docker or Kubernetes.
• Experience with Infrastructure as Code (IaC) tools like Terraform, Bicep, or CloudFormation.
• Knowledge of PowerShell, Python, or Node.js scripting.
• Understanding of cloud security, networking, and storage solutions.
• Experience of Azure Service Operator (ASO), Helm, and GitOps practices.
• Strong written, verbal, and presentation skills, able to convey information clearly and concisely to technical and non-technical audiences.

Desired skills and competencies:

• Organisation: Excellent time management and effective prioritisation.
• Problem-solving: Enjoy tackling problems and troubleshooting.
• Flexibility: Ability to switch between different technology stacks, products, and a diverse set of responsibilities.

The team works across multiple cloud platforms, exposing members to a variety of cloud technologies, ensuring there is always something new to learn. Team members are talented and supportive, eager to help each other when needed.

If you want to build applications that solve big problems, join us.