AVEVA is seeking an IT Support Engineer‑1 to join our Philadelphia IT team. You will deliver end‑user support for Windows 10/11, M365, Entra ID/AD, and mobile devices, following a follow‑the‑sun model to ensure customers are supported across time zones.
You will monitor incidents in ServiceNow, collaborate via TEAMS, and assist with onboarding, asset lifecycle, and site changes. The role emphasizes hands‑on remote tooling and strong customer focus.
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Hybrid IT Support Engineer — Global End-User Focus employer: Aveva Group
AVEVA is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the software development field. With a strong commitment to employee growth, AVEVA provides extensive benefits including flexible working arrangements, generous leave policies, and educational assistance, all while being at the forefront of industrial software solutions in the vibrant locations of Derry/Londonderry and Cambridge. Join us to be part of a diverse team dedicated to delivering cutting-edge technologies that make a meaningful impact on industries worldwide.
