At a Glance
- Tasks: Lead the Outreach platform to empower AVEVA's global sales team in acquiring new business.
- Company: Join AVEVA, a leader in industrial software trusted by top companies worldwide.
- Benefits: Enjoy flexible benefits, 28 days annual leave, and a supportive hybrid work environment.
- Other info: Be part of a diverse team committed to sustainability and inclusion.
- Why this job: Make a real impact on sales productivity while working with cutting-edge technology.
- Qualifications: Experience with Outreach and B2B sales processes is essential.
The predicted salary is between 56700 - 69300 £ per year.
AVEVA is creating software trusted by over 90% of leading industrial companies.
The Business System Owner for the Outreach platform is responsible for ensuring Outreach effectively enables AVEVA’s global sales organisation in their New Business Acquisition efforts. You will own the platform’s capabilities, governance, integrations, and continuous improvement, while ensuring that end users across all regions receive a smooth, productive, and compliant experience.
You will collaborate closely with Sales, IT, Marketing, and Global Process Owners to ensure Outreach seamlessly connects with Salesforce, Marketo, and our list‑creation ecosystem—including Cognism, LinkedIn Sales Navigator, and ZoomInfo—to support efficient, data‑driven prospecting and campaign execution.
Key responsibilities
- Platform Ownership & Governance
- Serve as the accountable business owner for the Outreach platform
- Define and maintain platform governance, including configuration standards, role structures, compliance frameworks, and documentation
- Manage licensing, user access, and region/market configurations
- Own backlog prioritisation and partner with IT and vendors across enhancements, testing, and release cycles
- User Experience, Support & Adoption
- Lead initiatives to improve end‑user experience, including onboarding, training, and self‑service guidance
- Build user‑focused processes that improve adoption and productivity across sales teams
- Act as the escalation point for user issues and coordinate resolution across technical and business teams
- Monitor adoption, usage patterns, and campaign execution to identify opportunities for improvement
- System Configuration & Data Management
- Ensure accurate, high‑quality CRM integration between Outreach, Salesforce, and Marketo
- Manage data flows, mapping rules, sync rules, and data hygiene standards
- Configure automation rules, segmentation logic, workflow schedules, task routing, and sequence approval processes
- Ensure GDPR‑compliant data handling and management of opt‑in/opt‑out processes
- Operational Support for Sales Productivity
- Oversee list creation and ingestion processes using Cognism, LinkedIn Sales Navigator, ZoomInfo, and other approved prospecting tools
- Manage the cleaning, segmentation, enrichment, and routing of prospects into Outreach
- Support sales and marketing teams with campaign setup, sequence deployment, personalisation workflows, and task assignments
- Partner with Sales to ensure lists and sequences align with campaign objectives and target personas
- Performance Management & Reporting
- Define SLAs, KPIs, and performance indicators for Outreach and Campaign effectiveness in partnership with IT and Sales Ops
- Build dashboards and reporting structures to monitor engagement, effectiveness, and platform health
- Identify stalled prospects, overdue tasks, and operational gaps, and drive corrective action
Essential requirements
- Deep practical knowledge of the Outreach platform, including sequencing, contact management, campaign execution, and prospect workflows
- Experience using Cognism, LinkedIn Sales Navigator, ZoomInfo, or similar list‑generation/prospecting tools
- Strong knowledge of B2B sales processes and sales technology ecosystems
Desired skills
- Experience managing enterprise platforms including vendor interactions, budgeting, and roadmap planning
- Ability to define business requirements, articulate value, and translate needs into system changes
- Proven experience managing structured change processes across a global organisation
- Excellent communication skills, able to engage both operational users and senior leaders
Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions. If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.
UK Benefits include:
- Flexible benefits fund
- Emergency leave days
- Adoption leave
- 28 days annual leave (plus bank holidays)
- Pension
- Life cover
- Private medical insurance
- Parental leave
- Education assistance program
It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.
We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed during the hiring process.
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.
We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy.
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Sales Capability Manager – OutReach Platform in Cambridge employer: AVEVA Group
AVEVA is an excellent employer for AI & ML graduates, offering a dynamic early careers programme in the innovative city of Cambridge. With a hybrid work model that promotes flexibility, employees benefit from hands-on experience in cutting-edge AI technologies, collaborative projects with global teams, and a culture that prioritises professional growth and support.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Capability Manager – OutReach Platform in Cambridge
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Capability Manager – OutReach Platform at AVEVA Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including AVEVA Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Capability Manager – OutReach Platform. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Capability Manager – OutReach Platform in Cambridge
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for AVEVA Group:When writing your cover letter, make sure to tailor your message specifically for AVEVA Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at AVEVA Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show AVEVA Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show AVEVA Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with AVEVA Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
