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For Companies At a Glance
- Tasks: Diagnose and resolve software and hardware issues while providing top-notch customer service.
- Company: Global leader in industrial software with a focus on innovation.
- Benefits: Gain hands-on experience, learn from experts, and enhance your IT skills.
- Why this job: Join a dynamic team and work on diverse technical projects that matter.
- Qualifications: Studying IT-related degrees with strong interpersonal and communication skills.
- Other info: Exciting opportunity for growth in a fast-paced environment.
The predicted salary is between 20000 - 30000 £ per year.
A global leader in industrial software is seeking an intern to diagnose and resolve software and hardware issues while providing exceptional customer service. The intern will handle ticket management and communicate with stakeholders.
Ideal candidates are studying IT-related degrees and possess strong interpersonal and communication skills. This role offers exposure to diverse technical projects in a dynamic work environment, emphasizing innovation and learning.
IT Support Intern — Networking & Helpdesk in Newtown employer: AVEVA Group plc
Contact Detail:
AVEVA Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Intern — Networking & Helpdesk in Newtown
✨Tip Number 1
Network like a pro! Reach out to your university's career services or IT department. They often have connections in the industry that can help you land that internship.
✨Tip Number 2
Practice your communication skills! Since this role involves customer service, try role-playing common IT support scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! When you get the chance, share examples of how you've tackled tech issues in the past during interviews. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team.
We think you need these skills to ace IT Support Intern — Networking & Helpdesk in Newtown
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT-related studies and any relevant experience. We want to see how your skills align with the role, so don’t be shy about showcasing your tech knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills: Since this role involves interacting with stakeholders, make sure your application reflects your strong interpersonal skills. Whether it’s through your writing style or examples of past experiences, let us see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at AVEVA Group plc
✨Know Your Tech Basics
Brush up on your knowledge of common software and hardware issues. Be ready to discuss troubleshooting steps you've taken in the past, as this will show your practical understanding of IT support.
✨Show Off Your Communication Skills
Since this role emphasises exceptional customer service, practice explaining technical concepts in simple terms. Think of examples where you successfully communicated with non-technical users to resolve issues.
✨Familiarise Yourself with Ticket Management Systems
Research common ticket management tools used in IT support. If you can, mention any experience you have with these systems during the interview, as it shows you're proactive and ready to hit the ground running.
✨Demonstrate Your Passion for Learning
This internship is all about innovation and learning. Be prepared to discuss how you stay updated with the latest tech trends and any personal projects or courses you've undertaken to enhance your skills.