Senior Manager - Human Centric Security (EMEA)

The Regional Senior Manager for Human Centric Security is responsible for overseeing the physical security operations for the EMEA region and ensuring the safety and protection of AVEVA colleagues, guests, assets and buildings. This role requires strategic leadership, the ability to work cross-functionally and an in-depth understanding of physical security systems, risk management and regulatory compliance. This role demands excellent stakeholder management and consultancy skills with experience of engaging with stakeholders at all levels. This role also requires travelling globally and work flexible hours as needed to support the business in the location that AVEVA operates in. Whilst the position sits within AVEVA, collaboration with our operational units within Schneider Electric, RIB and ETAP, will be required.

Key responsibilities

• Responsible for defining and delivering the Physical and Access Control strategy, roadmap and program, including compliance monitoring and enforcement.
• Lead, develop, improve and deliver all aspects of Physical and Access Security services: Physical Site Protection, Access Control, Monitoring and Response, Site and Functional Resilience, Security Site Inspections, Security Investigations and Workplace Violence within the region.
• Develop, embed and execute comprehensive Physical Security and Access Control policies and procedures to mitigate risks and to protect AVEVA's people, assets and reputation.
• Collaborate with site leadership to develop and enforce site-specific security directives tailored to local needs and regulations as well conducting periodic site assessment and addressing gaps identified.
• Develop and maintain-depth physical security site profiles, including mapping physical security design and installation and associated details.
• Lead on communication with the site leaders and key stakeholders to raise the site understanding of security policy, process and initiatives.
• Act as a first point of contact for security concerns and questions and escalate appropriately.
• Oversee the management of physical security measures, such as access control systems, surveillance, and emergency response procedures.
• Be the regional point of contact for the Global Security Operations Centre, managing escalations and incidents to an effective and prompt resolution.
• Manage site and functional resilience to enable critical operations to continue to operate in the event of an incident affecting site.
• Managing Workplace Violence mitigation and be the conduit between Legal, HR and Local Law Enforcement agencies.
• Responsible for supplier management of physical and access services and monitoring supplier performance in line with contractual obligations.
• On-going compliance testing in line with key security policies.
• Lead and provide expert leadership with regional physical security incidents and investigations (People, Buildings or Asset related) ensuring prompt effective resolution.
• Responsible for providing key Physical Security and Access services to Schneider Electric’s business units: ETAP and RIB.
• Analyse security data and intelligence to identify trends, assess risks, and recommend proactive measures to enhance the overall security posture.
• Providing support to the Travel Safety and Events service, in particular risks assessments and event security preparation, planning and execution.
• Represent AVEVA's physical security interests and collaborate with external stakeholders, such as law enforcement, government agencies, and industry partners to ensure AVEVA can appropriately respond to emergency issues.
• Ensure the team operates within budget and resource constraints, optimizing efficiency and cost-effectiveness.
• Stay abreast of industry best practices, emerging threats, and technological advancements to continuously improve AVEVA's physical security capabilities.
• Establish and maintain relationships with key external stakeholders, including Schneider Electric ecosystem, subject matter experts, organisations, and suppliers, to facilitate information sharing around improving organisational security and resilience.
• Prepare and present reports on Physical Security and Access matters to senior leadership.
• Lead, motivate, and mentor direct reports, including communicating clear expectations, setting performance objectives, providing regular and timely constructive feedback, ensuring balanced workload and providing guidance on professional growth.
• Ensure all services are documented with SOPs/Playbooks and KPIs, to report on performance and delivering continuous improvement.

Essential requirements

• Minimum 7 years of progressive experience in security management, with a proven track record of leading global physical security teams.
• Extensive knowledge of physical security and risk management, ideally in the context of an international organisation experience in high risk and complex operating environments.
• Exceptional communications and relationship building skills; effective at building trust and confidence.
• Strong interpersonal skills and ability to work well under pressure while juggling multiple tasks as required.
• Demonstrate ability to work with diverse and cross-cultural teams to achieve common objectives.
• Strong leadership and people management skills, with the ability to inspire and motivate a diverse geographically distributed team.
• Experienced in developing and implementing Human Centric Security policies.

Desired skills

• Experience in leading Trust, Impact, Curiosity and with Inspiration.
• Excellent skills in developing strong trusted relationships built on understanding their needs and delivering what’s promised.
• Ability to manage expectations and avoids ‘surprises’ to provide a superior customer and client experience and build long-term relationships.
• Strong interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• Excellent ability to manage multiple tasks within set deadlines whilst managing expectations of invested parties.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely to executive leaders and diverse global audiences.
• Expert in strategic decision-making with board organisational impact.
• Expert in presentation skills, capable of engaging and inspiring audiences from diverse cultural backgrounds.
• Encourages and drives innovation when problem solving.
• Expert at deconstructing large complex problems into solutions that can be easily understood and executed by business and digital teams.
• Able to assess control effectiveness in terms of business risks, compliance position and develop strategies to manage non-compliances.
• Highly skilled at planning and leading teams to perform compliance reviews against policy and standards.
• Deep knowledge and experience of methods and techniques to embed policy, standards, and controls and take necessary actions to enhance their adoption and effective use across the organisation.
• Extensive influencing skills that enable effective engagement with a diverse range of stakeholders to enable win/win situations.
• Highly experienced in managing conflicting priorities, multiple tasks, and working within a matrix managed environment to achieve successful outcomes.
• Stays current on regulations and understands the impact of technology on security and compliance.
• Proven leadership skills to build and manage a high-performing risk team.
• Work both independently and collaboratively as a team member, be curious and to ask questions and share knowledge.

Educational qualifications

• A professional certification in security, such as CPP, PSP, CISSP, etc. or equivalent.
• Bachelor's degree in a relevant field, such as security management, criminal justice, or information technology. Advanced degree preferred.
• Demonstrated expertise in developing and implementing comprehensive physical security strategies, policies, and procedures.
• Experience in risk assessment and the design and implementation of physical security solutions.
• Good understanding of relevant laws, regulations, and industry standards pertaining to security and compliance.
• Proficient in data analysis and reporting.
• Willingness to travel globally and work flexible hours as needed to support the business.