At a Glance
- Tasks: Lead the Outreach platform to boost AVEVA's global sales efforts and improve user experience.
- Company: Join AVEVA, a trusted software provider for leading industrial companies.
- Benefits: Enjoy flexible benefits, 28 days annual leave, and education assistance.
- Other info: Inclusive culture with excellent career growth opportunities.
- Why this job: Make a real impact in sales productivity with innovative tools and a supportive team.
- Qualifications: Experience with Outreach, B2B sales processes, and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
AVEVA is creating software trusted by over 90% of leading industrial companies.
Location: London or Cambridge (hybrid)
Employment Type: Full time
Overview
The Business System Owner for the Outreach platform is responsible for ensuring Outreach effectively enables AVEVA’s global sales organisation in their New Business Acquisition efforts. You will own the platform’s capabilities, governance, integrations, and continuous improvement, while ensuring that end users across all regions receive a smooth, productive, and compliant experience. You will collaborate closely with Sales, IT, Marketing, and Global Process Owners to ensure Outreach seamlessly connects with Salesforce, Marketo, and our list‑creation ecosystem—including Cognism, LinkedIn Sales Navigator, and ZoomInfo—to support efficient, data‑driven prospecting and campaign execution.
Key Responsibilities
- Platform Ownership & Governance
- Serve as the accountable business owner for the Outreach platform.
- Define and maintain platform governance, including configuration standards, role structures, compliance frameworks, and documentation.
- Manage licensing, user access, and region/market configurations.
- Own backlog prioritisation and partner with IT and vendors across enhancements, testing, and release cycles.
- User Experience, Support & Adoption
- Lead initiatives to improve end‑user experience, including onboarding, training, and self‑service guidance.
- Build user‑focused processes that improve adoption and productivity across sales teams.
- Act as the escalation point for user issues and coordinate resolution across technical and business teams.
- Monitor adoption, usage patterns, and campaign execution to identify opportunities for improvement.
- System Configuration & Data Management
- Ensure accurate, high‑quality CRM integration between Outreach, Salesforce, and Marketo.
- Manage data flows, mapping rules, sync rules, and data hygiene standards.
- Configure automation rules, segmentation logic, workflow schedules, task routing, and sequence approval processes.
- Ensure GDPR‑compliant data handling and management of opt‑in/opt‑out processes.
- Operational Support for Sales Productivity
- Oversee list creation and ingestion processes using Cognism, LinkedIn Sales Navigator, ZoomInfo, and other approved prospecting tools.
- Manage the cleaning, segmentation, enrichment, and routing of prospects into Outreach.
- Support sales and marketing teams with campaign setup, sequence deployment, personalisation workflows, and task assignments.
- Partner with Sales to ensure lists and sequences align with campaign objectives and target personas.
- Performance Management & Reporting
- Define SLAs, KPIs, and performance indicators for Outreach and Campaign effectiveness in partnership with IT and Sales Ops.
- Build dashboards and reporting structures to monitor engagement, effectiveness, and platform health.
- Identify stalled prospects, overdue tasks, and operational gaps, and drive corrective action.
Essential Requirements
- Deep practical knowledge of the Outreach platform, including sequencing, contact management, campaign execution, and prospect workflows.
- Experience using Cognism, LinkedIn Sales Navigator, ZoomInfo, or similar list‑generation/prospecting tools.
- Strong knowledge of B2B sales processes and sales technology ecosystems.
Desired Skills
- Experience managing enterprise platforms including vendor interactions, budgeting, and roadmap planning.
- Ability to define business requirements, articulate value, and translate needs into system changes.
- Proven experience managing structured change processes across a global organisation.
- Excellent communication skills, able to engage both operational users and senior leaders.
Benefits
- Flexible benefits fund
- Emergency leave days
- Adoption leave
- 28 days annual leave (plus bank holidays)
- Pension
- Life cover
- Private medical insurance
- Parental leave
- Education assistance program
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case‑by‑case basis.
Sales Capability Manager – OutReach Platform employer: AVEVA Denmark
AVEVA is an exceptional employer, offering a dynamic work environment in London or Cambridge where innovation meets collaboration. With a strong commitment to employee growth, AVEVA provides extensive benefits including flexible working arrangements, generous leave policies, and an education assistance programme, all while fostering an inclusive culture that values diversity and respect. Join us to be part of a team that empowers you to make a meaningful impact in the industrial software sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Capability Manager – OutReach Platform
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! You need to sell yourself just like you would a product. Keep it concise, engaging, and tailored to the role you're after.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you note can keep you top of mind and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Capability Manager – OutReach Platform
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Capability Manager role. Highlight your experience with platforms like Outreach, Salesforce, and any relevant sales tools. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your understanding of B2B sales processes and how you can contribute to our team.
Showcase Your Achievements:When detailing your experience, focus on your achievements rather than just responsibilities. Use metrics where possible to demonstrate your impact in previous roles. We love numbers that tell a story about your success!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at AVEVA Denmark
✨Know Your Stuff
Make sure you have a solid understanding of the Outreach platform and its capabilities. Familiarise yourself with how it integrates with Salesforce, Marketo, and other tools mentioned in the job description. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed platforms or improved user experiences. Highlight any experience with B2B sales processes and how you've used tools like Cognism or LinkedIn Sales Navigator to drive results.
✨Ask Smart Questions
During the interview, ask insightful questions about the team dynamics, current challenges with the Outreach platform, and how success is measured. This demonstrates your genuine interest in the role and helps you understand if it's the right fit for you.
✨Communicate Clearly
Since the role involves engaging with both operational users and senior leaders, practice articulating your thoughts clearly and concisely. Be ready to explain complex concepts in simple terms, showcasing your excellent communication skills.
