At a Glance
- Tasks: Drive customer success and ensure satisfaction with our innovative software solutions.
- Company: Join AVEVA, a global leader in industrial software with a commitment to sustainability.
- Benefits: Enjoy flexible benefits, 28 days annual leave, and education assistance.
- Other info: Hybrid working model with opportunities for career growth in a diverse environment.
- Why this job: Make a real impact in a role that combines technology and customer engagement.
- Qualifications: Experience in customer success and strong communication skills are essential.
The predicted salary is between 60000 - 80000 € per year.
AVEVA is creating software trusted by over 90% of leading industrial companies.
Location: London/ Cambridge (UK), Norway
Employment Type: Full-time
UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program. It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.
Hybrid working
By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.
Hiring process
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
About AVEVA
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy.
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
About Us
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.
If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you!
Enterprise Customer Success Manager in London employer: AVEVA Denmark
AVEVA is an exceptional employer, offering a dynamic work culture that prioritises flexibility and employee well-being. With comprehensive benefits including generous annual leave, private medical insurance, and opportunities for professional development, employees are empowered to thrive in their roles. The company's commitment to sustainability and inclusion, combined with its innovative approach to industrial software, makes it an inspiring place to work in London or Cambridge.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Customer Success Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AVEVA on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching AVEVA’s latest projects and values. Show us that you’re not just another candidate; demonstrate your passion for their mission and how you can contribute to their success.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. The more comfortable you are talking about your experience and skills, the better you'll shine during the real deal.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in the interviewer's mind. Plus, it shows us that you’re genuinely keen on joining the team!
We think you need these skills to ace Enterprise Customer Success Manager in London
Some tips for your application 🫡
Tailor Your Cover Letter:Make sure to customise your cover letter for the Enterprise Customer Success Manager role. Highlight your relevant experience and how it aligns with AVEVA's mission. We want to see your personality shine through!
Showcase Your Achievements:When writing your CV, focus on quantifiable achievements that demonstrate your success in customer success roles. Use metrics where possible – we love numbers that tell a story about your impact!
Keep It Professional Yet Engaging:While we appreciate a friendly tone, ensure your application maintains professionalism. Avoid jargon and keep your language clear and concise. We’re looking for clarity as much as creativity!
Apply Through Our Website:Don’t forget to submit your application through our official portal! It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our team at AVEVA.
How to prepare for a job interview at AVEVA Denmark
✨Know Your Stuff
Before the interview, dive deep into AVEVA's products and services. Understand how their software impacts industries like energy and infrastructure. This knowledge will help you demonstrate your genuine interest and show how you can contribute to their mission.
✨Showcase Your Success Stories
As an Enterprise Customer Success Manager, you'll need to highlight your past experiences. Prepare specific examples of how you've successfully managed customer relationships, resolved issues, and driven customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Collaboration
AVEVA values teamwork and collaboration. Be ready to discuss how you've worked with cross-functional teams in the past. Share examples that illustrate your ability to communicate effectively and build strong relationships with both customers and colleagues.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about AVEVA's future projects, their approach to sustainability, or how they measure success in the Customer Success team. This shows your enthusiasm and helps you gauge if the company aligns with your values.
