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- Tasks: Join our team as an IT Apprentice, supporting end-user services and troubleshooting IT issues.
- Company: AVEVA is a global leader in industrial software, trusted by over 90% of top companies.
- Benefits: Enjoy flexible benefits, 28 days annual leave, private medical insurance, and education assistance.
- Why this job: Gain hands-on IT experience in a dynamic environment while contributing to impactful projects.
- Qualifications: Basic understanding of computer systems, strong problem-solving skills, and a willingness to learn.
- Other info: We value diversity and provide support for applicants with disabilities throughout the hiring process.
AVEVA is creating software trusted by over 90% of leading industrial companies. We are looking for a motivated and detail-oriented IT Apprentice to join our team. The IT Apprentice will support the End User Services team by assisting in the areas of end user services, desktop support, and customer support. This role provides an opportunity to gain hands-on experience and foundational skills within IT services like hardware and software troubleshooting, desktop support, offering valuable exposure to real-world IT environments.
The role:
- Assist with hardware and software installation, configuration, and troubleshooting.
- Onboarding and offboarding of employees from an IT support standpoint.
- Support end-users with IT-related issues, both onsite and remotely.
- Help maintain IT documentation and asset inventory.
- Participate in system upgrades, testing, and deployment.
- Basic network troubleshooting.
- Audio visuals: Supporting MS Teams based meetings and conference rooms.
- Research and suggest improvements in IT processes.
Required skills:
- Basic understanding of computer systems, mobile devices, and networking.
- Familiarity with Windows and/or Mac OS environments.
- Strong problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Willingness to learn and adapt in a fast-paced environment.
UK Benefits include:
- Flexible benefits fund
- Emergency leave days
- Adoption leave
- 28 days annual leave (plus bank holidays)
- Pension
- Life cover
- Private medical insurance
- Parental leave
- Education assistance program
It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.
Hiring process:
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
About AVEVA:
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, and credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
IT Apprentice - UK employer: AVEVA Denmark
Contact Detail:
AVEVA Denmark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprentice - UK
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as Windows and Mac OS environments. This will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your problem-solving skills by tackling common IT issues or scenarios that you might encounter in the role. This hands-on experience can be a great talking point during interviews.
✨Tip Number 3
Network with current or former employees of AVEVA on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the IT Apprentice role, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your willingness to learn and adapt in a fast-paced environment. Think of examples from your past experiences where you've successfully navigated challenges or learned new skills quickly.
We think you need these skills to ace IT Apprentice - UK
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the IT Apprentice position at AVEVA. Highlight your motivation for the role and how your skills align with their requirements, such as your understanding of computer systems and problem-solving abilities.
Showcase Relevant Experience: In your CV, emphasise any relevant experience you have, whether it's through previous jobs, internships, or personal projects. Mention specific instances where you've assisted with hardware/software troubleshooting or provided customer support.
Highlight Your Willingness to Learn: Since this is an apprenticeship, it's crucial to convey your eagerness to learn and adapt. Include examples of how you've quickly picked up new skills in the past or how you approach learning in a fast-paced environment.
Proofread Your Application: Before submitting your application, take the time to proofread both your cover letter and CV. Look for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at AVEVA Denmark
✨Show Your Enthusiasm for IT
Make sure to express your genuine interest in technology and IT services during the interview. Talk about any relevant projects or experiences you've had, even if they were just personal or academic. This will demonstrate your passion and eagerness to learn.
✨Prepare for Technical Questions
Since this role involves hardware and software troubleshooting, be ready to answer technical questions related to basic computer systems, mobile devices, and networking. Brush up on common issues and solutions, as well as your understanding of Windows and Mac OS environments.
✨Highlight Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully solved problems, whether in a school project, part-time job, or personal experience. This will showcase your analytical thinking and ability to handle challenges, which are crucial for the IT Apprentice role.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team, the company culture, or the specific technologies you'll be working with. This shows that you're engaged and interested in the position, and it can help you determine if the company is the right fit for you.
