Enterprise Account Manager

AVEVA is creating software trusted by over 90% of leading industrial companies.

Location: London, Hybrid

Employment Type: Full Time

The job

As an Enterprise Account Manager, you will play a pivotal role in nurturing and expanding our strategic partnership with a leading UK-based EPC company. Your mission will be to drive business growth by showcasing and selling AVEVA’s innovative suite of products and services. You will be on the lookout for new opportunities to enhance our collaboration, all while ensuring our customer remains thoroughly satisfied with our solutions and support. You will leverage curiosity to understand the customer’s business goals, issues, and priorities and how AVEVA can be an influential partner.

The Enterprise Account Manager will manage 2 large, complex accounts with potential expansion requiring a growth mindset and an aspiration to create deep customer relationships at all levels within their organisation and an understanding of their business. This role requires the ability to discover new opportunities for AVEVA’s solutions and platform across our entire portfolio. You will work with the customer to explore and build a business case for investment with AVEVA, impacting and supporting the growth of the business. You will become a trusted advisor to your customer, as such you will have sound commercial and analytical skills to help identify market trends and opportunities for your nominated accounts, refining business and account plans to exploit such opportunities.

Key responsibilities

• Account Management: Develop and maintain strong relationships with key stakeholders within the client organization.
• Sales Strategy: Implement and execute detailed account plans to achieve revenue targets and forecasts.
• Business Development: Identify and pursue new business opportunities within the account to create pipeline and drive growth.
• Customer Engagement: Act as the primary point of contact for the client, addressing their needs and ensuring satisfaction.
• Solution and Value Selling: Collaborate with internal teams to deliver customized solutions that meet the client's requirements and drive value.
• Market Expertise: Stay informed on industry trends, customer needs, and competitive products to effectively position AVEVA’s solutions.
• Reporting: Manage the sales pipeline using Salesforce and provide regular updates on account performance.
• Coordination: Coordinate AVEVA’s touch points globally, including local/regional sales account management, field service, customer technical support, industry and marketing principals, partners, and back office areas such as purchasing and finance for named accounts.
• Customer Satisfaction: Strive for high customer satisfaction and experience from a globally consistent AVEVA look, feel, and performance focused on value generation and sustainment.

Essential requirements

• Experience: Proven experience in account management or sales, preferably within the EPC, Energy/Oil and Gas industry. Track record in building executive-level relationships within global EPC organizations, sales of complex B2B enterprise software, leading virtual account teams, and orchestrating complex global engagements.
• Skills: Strong communication, negotiation, and relationship-building skills. Deep trusted advisor status working with a customer organization within the energy vertical.
• Knowledge: Familiarity with AVEVA’s products and services, as well as the EPC, Energy/Oil and Gas industry.
• Travel: Willingness to travel regionally and occasionally internationally (approx. 30-40% PA).

Commercial at AVEVA

Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.

If you are passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you will find success and fulfilment in our Commercial team.

UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program. It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.

Hybrid working

By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.

Hiring process

Find out more: aveva.com/en/about/careers/hiring-process

About AVEVA

AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy.

AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.