Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create a welcoming atmosphere for residents and visitors while providing top-notch service.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes.
- Benefits: Supportive environment, career growth opportunities, and a chance to make a real difference.
- Why this job: Be part of a compassionate team that values respect and exceptional care.
- Qualifications: Strong communication skills and previous customer service experience preferred.
- Other info: Enjoy a fulfilling role in a close-knit team dedicated to enriching lives.
The predicted salary is between 28800 - 43200 £ per year.
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
Your focus as Concierge will be to create a positive and long lasting first impression of Avery, answering incoming calls and greeting visitors whilst providing high quality service to residents. Other responsibilities will include:
- Greeting and directing all visitors and making them feel welcome.
- Monitoring the Bistro area for refreshments, music, and cleanliness.
- Handling resident requests and queries efficiently and effectively.
- Completing administrative duties as required.
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must:
- Possess effective written and verbal communication skills.
- Be able to handle multiple priorities.
- Have good organisational skills.
- Previous experience in a customer service position is preferable.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Concierge in Stoke-on-Trent employer: Avery Healthcare
Contact Detail:
Avery Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge in Stoke-on-Trent
✨Tip Number 1
Make sure you research Avery Healthcare before your interview. Knowing about their values and culture will help you connect with the team and show that you're genuinely interested in being part of their close-knit community.
✨Tip Number 2
Practice your communication skills! As a Concierge, you'll need to greet visitors and handle queries with ease. Try role-playing with a friend to get comfortable with different scenarios you might face.
✨Tip Number 3
Show off your organisational skills during the interview. Share examples of how you've successfully managed multiple priorities in previous roles, especially in customer service settings.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Avery family.
We think you need these skills to ace Concierge in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and enthusiastic personality shine through! We want to see how you connect with our values of compassion and respect, so don’t be afraid to share a bit about yourself.
Tailor Your Application: Make sure to tailor your application specifically for the Concierge role at Avery. Highlight your customer service experience and any relevant skills that align with what we’re looking for, like effective communication and organisational abilities.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your qualifications and experiences. Remember, we’re looking for someone who can handle multiple priorities!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our close-knit team at Avery.
How to prepare for a job interview at Avery Healthcare
✨Show Your Warmth
As a Concierge, your role is all about making people feel welcome. During the interview, let your personality shine through! Smile, maintain eye contact, and use a friendly tone to demonstrate your enthusiasm for creating positive first impressions.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might want to prepare answers to common questions about your previous customer service experiences, focusing on how you handled challenges and ensured satisfaction.
✨Demonstrate Organisational Skills
Being organised is crucial for a Concierge. Bring examples of how you've managed multiple priorities in past roles. You could even mention specific tools or methods you use to stay organised, showing that you can handle the demands of the job efficiently.
✨Align with Avery's Values
Avery Healthcare values respect, compassion, and accountability. Research these values and think of examples from your own experience that reflect them. Be ready to discuss how you embody these principles in your work, as it will show you're a great fit for their team.