At a Glance
- Tasks: Provide top-notch customer service and administrative support as the first point of contact.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes.
- Benefits: Supportive environment, career development opportunities, and a chance to make a real difference.
- Other info: Enjoy a fulfilling role in a close-knit team dedicated to enriching lives.
- Why this job: Be part of a compassionate team that values respect and exceptional care.
- Qualifications: Excellent communication skills and a friendly, welcoming attitude are essential.
The predicted salary is between 20000 - 25000 € per year.
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Knowle Gate Care Home in Knowle. If this sounds like the place for you, we'd love to hear from you!
ABOUT THE ROLEYour focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilities will include:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Receptionist - Knowle in Solihull employer: Avery Healthcare
Avery Healthcare is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive and compassionate work environment at Knowle Gate Care Home. Employees are celebrated for their hard work and dedication, with ample opportunities for personal and professional growth within a close-knit team that values respect and exceptional care. Join us to make a meaningful impact on residents' lives while enjoying a fulfilling career in a nurturing atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Knowle in Solihull
✨Tip Number 1
Make sure to research Avery Healthcare and their values before your interview. Knowing about their commitment to care and support will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so it’s crucial to come across as warm and welcoming. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to prepare some questions for your interview. This shows that you’re engaged and eager to learn more about the role and the team. Ask about their approach to resident care or how they support staff development.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Avery family right from the start.
We think you need these skills to ace Receptionist - Knowle in Solihull
Some tips for your application 🫡
Show Your Warmth:As a receptionist, your friendly vibe is key! Make sure to let your personality shine through in your application. We want to see that you’re not just qualified, but also genuinely enthusiastic about making a positive impact on our residents' lives.
Highlight Your Communication Skills:Since you'll be the first point of contact, it's crucial to showcase your excellent communication skills. Use clear and concise language in your application, and don’t forget to mention any relevant experience you have in customer service or handling enquiries.
Be Detail-Oriented:Attention to detail is super important for this role. Make sure your application is free from typos and errors. A well-organised application reflects your ability to maintain the tidiness of the reception area and manage administrative tasks effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our amazing team!
How to prepare for a job interview at Avery Healthcare
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Avery Healthcare's values of caring, supportive, honest, respectful, and accountable. Think about how you can demonstrate these values through your own experiences and be ready to share specific examples during the interview.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Prepare to discuss your previous experiences where you effectively handled enquiries or resolved client complaints. Practise articulating your thoughts clearly and confidently, as this will reflect your ability to communicate well in the role.
✨Demonstrate Problem-Solving Abilities
Think of instances where you've successfully solved problems or dealt with difficult situations. Be ready to explain your thought process and the steps you took to resolve the issue. This will show that you're capable of handling challenges that may arise in a busy reception environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or what a typical day looks like for a receptionist at Knowle Gate Care Home. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
