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- Tasks: Provide top-notch customer service and administrative support as the first point of contact.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes.
- Benefits: Supportive environment, career growth opportunities, and a chance to make a real difference.
- Why this job: Be part of a compassionate team that values respect and exceptional care.
- Qualifications: Excellent communication skills and a friendly, welcoming attitude required.
- Other info: Enjoy a fulfilling role in a close-knit team dedicated to enriching lives.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Package Description
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the place for you, we’d love to hear from you!
About The Role
Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.
Responsibilities
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
About You
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our Ideal Candidate Must
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
About Avery
At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of \”creating meaningful lives together,\” we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please Note This Role Will Require
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
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Receptionist - Bank employer: Avery Healthcare
Contact Detail:
Avery Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Bank
✨Tip Number 1
Make sure to research Avery Healthcare before your interview. Knowing their values and mission will help you connect with the team and show that you're genuinely interested in being part of their caring environment.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being warm and welcoming is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to prepare some questions for your interview. This shows your enthusiasm and helps you understand if Avery is the right fit for you. Ask about their training opportunities or how they support staff development.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really want to join the team at Avery Healthcare.
We think you need these skills to ace Receptionist - Bank
Some tips for your application 🫡
Show Your Warmth: As a receptionist, your friendly attitude is key! Make sure to convey your enthusiasm and warmth in your written application. Use a positive tone that reflects how you would interact with residents and staff.
Highlight Your Communication Skills: Since excellent communication is a must-have for this role, don’t forget to showcase your verbal and written skills. Share examples of how you've effectively communicated in previous roles or situations.
Be Detail-Oriented: Attention to detail is crucial in reception work. When filling out your application, double-check for any typos or errors. A polished application shows that you care about the little things, just like we do at Avery!
Apply Through Our Website: We want to hear from you directly! Make sure to apply through our website to ensure your application gets to us quickly and efficiently. It’s the best way to kickstart your journey with Avery Healthcare!
How to prepare for a job interview at Avery Healthcare
✨Know the Company Values
Before your interview, take some time to understand Avery Healthcare's core values: caring, supportive, honest, respectful, and accountable. Think about how your personal experiences align with these values and be ready to share examples that demonstrate your commitment to them.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Prepare to discuss your previous experiences where you effectively handled enquiries or resolved client complaints. Practise articulating your thoughts clearly and confidently, as this will reflect your ability to engage with residents and staff alike.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully solved problems or dealt with difficult situations. Be ready to explain your thought process and the steps you took to resolve the issue. This will show your potential employer that you can handle the challenges that come with the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and what success looks like in the receptionist role. This not only shows your interest in the position but also helps you determine if Avery Healthcare is the right fit for you.
