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- Tasks: Be the friendly face of our care home, providing top-notch customer service and admin support.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes in the UK.
- Benefits: Enjoy a supportive work culture, opportunities for growth, and a chance to make a real difference.
- Why this job: Make a positive impact on residents' lives while working in a caring and respectful environment.
- Qualifications: Excellent communication skills and a positive, welcoming attitude are essential; previous experience is a plus.
- Other info: A DBS check is required, and we cover the cost. Proof of eligibility to work in the UK is needed.
The predicted salary is between 24000 - 36000 £ per year.
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At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.
When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the place for you, we’d love to hear from you!
ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Other responsibilitieswillinclude:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
- Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidatemust:
- Have excellent communication skills both verbal and written.
- Have a positive,friendly,and welcoming attitude.
- Havepreviousexposure to problem-solving and client complaints.
ABOUT AVERY
At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of \”creating meaningful lives together,\” we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
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Receptionist - Bank employer: Avery Healthcare
Contact Detail:
Avery Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Bank
✨Tip Number 1
Familiarise yourself with Avery Healthcare's values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly around compassion and support.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios that mimic the receptionist role. This will help you articulate your responses clearly and confidently, especially when handling enquiries or complaints.
✨Tip Number 3
Research common challenges faced by receptionists in healthcare settings. Being prepared to discuss how you would handle specific situations can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Avery Healthcare. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Receptionist - Bank
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Receptionist position at Avery Healthcare. Tailor your application to highlight how your skills and experiences align with their needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administration. Use bullet points for clarity and include specific examples of how you've demonstrated excellent communication and problem-solving skills.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific values of Avery Healthcare that resonate with you, such as compassion and support, and explain how you embody these values in your work.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Avery Healthcare
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Be prepared to demonstrate your verbal and written skills during the interview. You might be asked to role-play a scenario where you handle a client inquiry or complaint, so practice articulating your thoughts clearly and confidently.
✨Emphasise Your Warmth and Friendliness
Avery Healthcare values a positive and welcoming attitude. Make sure to convey your enthusiasm for the role and your ability to create a friendly atmosphere. A smile can go a long way, even in a virtual interview!
✨Prepare for Problem-Solving Questions
Given the nature of the role, expect questions about how you would handle difficult situations or client complaints. Think of examples from your past experiences where you successfully resolved issues, and be ready to discuss them in detail.
✨Research Avery Healthcare's Values
Familiarise yourself with Avery's core values of caring, supportive, honest, respectful, and accountable. During the interview, relate your personal values and experiences to these principles, showing that you align with their mission and culture.
