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- Tasks: Be the friendly face of our bank, providing top-notch customer service and administrative support.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes in the UK.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real difference in residents' lives while working in a caring and respectful culture.
- Qualifications: Excellent communication skills and a positive attitude are essential; computer proficiency is a must.
- Other info: A DBS check will be required, and we cover the cost!
The predicted salary is between 28800 - 43200 £ per year.
Package Description
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.
When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the place for you, we’d love to hear from you!
About The Role
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Other Responsibilities Will Include
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
About You
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our Ideal Candidate Must
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
About Avery
At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of \”creating meaningful lives together,\” we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please Note This Role Will Require
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs. #J-18808-Ljbffr
Receptionist - Bank employer: Avery Healthcare
Contact Detail:
Avery Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Bank
✨Tip Number 1
Familiarise yourself with Avery Healthcare's values and mission. During your interactions, whether in person or over the phone, demonstrate how your personal values align with theirs, especially focusing on compassion and support.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios. This will help you prepare for handling enquiries and client complaints effectively, showcasing your problem-solving abilities during the interview.
✨Tip Number 3
Research common reception duties and administrative tasks relevant to healthcare settings. Being knowledgeable about these responsibilities will allow you to speak confidently about how you can contribute to the team.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in the role and the company culture. This shows your enthusiasm and helps you assess if Avery is the right fit for you.
We think you need these skills to ace Receptionist - Bank
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Receptionist position at Avery Healthcare. Tailor your application to highlight how your skills and experiences align with their needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administration. Use bullet points for clarity and include specific examples of how you've demonstrated excellent communication and problem-solving skills.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific values of Avery Healthcare that resonate with you, such as compassion and support, and explain how you embody these values in your work.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Avery Healthcare
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Be prepared to demonstrate your verbal and written skills during the interview. You might be asked to role-play a scenario where you handle a client inquiry or complaint, so practice articulating your thoughts clearly and confidently.
✨Emphasise Your Customer Service Experience
Highlight any previous experience in customer service roles. Share specific examples of how you've positively impacted clients or resolved issues. This will show that you understand the importance of providing high-quality service, which is crucial for this position.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've successfully solved problems or handled complaints. Avery Healthcare values individuals who can think on their feet, so share stories that illustrate your ability to remain calm and effective under pressure.
✨Exude a Positive Attitude
A warm and welcoming attitude is essential for a receptionist. During the interview, make sure to smile and engage with your interviewer. Show enthusiasm for the role and the company, as this will reflect the positive environment Avery Healthcare aims to create.
