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- Tasks: Be the friendly face of our care home, providing top-notch customer service and admin support.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes in the UK.
- Benefits: Enjoy a supportive work culture, opportunities for growth, and a chance to make a real difference.
- Why this job: Make a positive impact on residents' lives while working in a caring and respectful environment.
- Qualifications: Excellent communication skills, computer proficiency, and a positive, welcoming attitude are essential.
- Other info: A DBS check is required, and we cover the cost. Proof of eligibility to work in the UK is needed.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Job Introduction
Shift Details: Weekend Only
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.
When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We’re now looking for a warm, enthusiastic, and dedicated individual to join our award‑winning team as a Receptionist at Priory Court Care Home in Stamford. If this sounds like the place for you, we’d love to hear from you!
About The Role
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Responsibilities
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception‑related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
Candidate Profile
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem‑solving and client complaints.
About Avery
At Avery, we’re not just one of the UK\’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of \”creating meaningful lives together,\” we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Other Requirements
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
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Receptionist employer: Avery Healthcare
Contact Detail:
Avery Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Avery Healthcare's values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly around compassion and support.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Since you'll be the first point of contact, being able to convey warmth and professionalism is key. Role-play common scenarios you might encounter as a receptionist.
✨Tip Number 3
Research common administrative tasks associated with reception roles in healthcare settings. Being knowledgeable about these tasks will help you speak confidently about your ability to handle them during interviews.
✨Tip Number 4
Network with current or former employees of Avery Healthcare if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Receptionist position at Avery Healthcare. Tailor your application to highlight how your skills and experiences align with their needs.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific values of Avery Healthcare, such as compassion and support, and explain how you embody these in your work.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or administrative roles. Include examples of how you've successfully handled client complaints or problem-solving situations, as these are key aspects of the job.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Avery Healthcare
✨Show Your Warmth
As a receptionist, your first impression is crucial. Make sure to greet everyone with a warm smile and a friendly attitude. This will reflect your ability to create a welcoming environment for residents and visitors alike.
✨Demonstrate Communication Skills
Prepare to showcase your excellent verbal and written communication skills during the interview. You might be asked to role-play a scenario where you handle a phone call or respond to an enquiry, so practice articulating your thoughts clearly and confidently.
✨Highlight Problem-Solving Experience
Since the role involves dealing with client complaints, be ready to discuss past experiences where you successfully resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving abilities.
✨Familiarise Yourself with Avery's Values
Avery Healthcare values caring, support, honesty, respect, and accountability. Research these values and think of examples from your past that align with them. This will show your commitment to their culture and mission during the interview.
