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- Tasks: Lead a dedicated team to deliver exceptional care and operational excellence.
- Company: Avery Healthcare is a leading provider of luxury elderly care homes in the UK.
- Benefits: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Make a positive impact on residents' lives while working in a caring, respectful culture.
- Qualifications: Experience in Health and Social Care, with leadership skills and a level 5 Care and Management Qualification.
- Other info: This role requires a DBS check and proof of eligibility to work in the UK.
The predicted salary is between 43200 - 72000 £ per year.
Package Description:
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.
When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We’re now looking for an experienced and dedicated individual to join our award-winning team as Operations Director for our South Division. If this sounds like the role and place for you, we’d love to hear from you!
ABOUT THE ROLE
The Operations Director role offers an exciting and rewarding opportunity within Avery Healthcare to deliver operational excellence from quality and commercial perspectives. Reporting to the Chief Operating Officer, you will manage a dedicated team of Regional Directors, Support Managers, and Home Managers.
Leading by example, you will support Avery’s outcomes of delivering exceptional care and a life-enriching experience whilst exceeding commercial targets. As a regulatory sector leader, you will identify areas of performance and quality for improvement and work with the wider leadership and support team to mitigate risks and deliver against agreed targets and KPIs.
To maximise business growth and increase profitability through a primarily self-funded market, you will support homes with effective enquiry management, understanding their local markets, implementing marketing plans, and identifying opportunities whilst effectively using staffing, expenditure control, and aged debt to optimise operational efficiency and provide regular performance reports.
Building constructive relationships is a must at Avery, gaining feedback from residents, relatives, and staff. Regulator and local authority connections, along with care home and central support function rapport will aid the delivery of our strategy of becoming the leading provider of luxury elderly care homes in the UK.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
You will lead by example and promote our vision to offer exceptional care and experience whilst establishing ourselves as the preferred choice for residents and employees, creating meaningful lives together.
Our ideal candidate must:
- Demonstrate experience from within the Health and Social Care sector
- Be a registered nurse or have at a minimum, a level 5 Care and Management Qualification
- Have proven, track record that can be evidenced of improving commercial and regulatory performance, leading teams across a minimum of 20 sites
- Have experience at either an Operations Director / MD level, or as a minimum, Regional Director level, with at least 5 years’ experience
- Be experienced in managing budgets and KPI’s
- Know the Health and Social Care Act and regulatory processes
- Have experience in working within a multi-site environment
- Demonstrate skill in negotiation
- Demonstrate excellent leadership, time management, and organisational skills
ABOUT AVERY
At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of “creating meaningful lives together,” we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
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Operations Director - South employer: Avery Healthcare
Contact Detail:
Avery Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director - South
✨Tip Number 1
Familiarize yourself with Avery Healthcare's values and mission. When you understand what they stand for, you can tailor your conversations and examples during the interview to show how you embody those values of caring, supportive, honest, respectful, and accountable.
✨Tip Number 2
Highlight your experience in managing multi-site operations. Be prepared to discuss specific challenges you've faced and how you successfully navigated them, as this role requires a strong background in overseeing multiple locations.
✨Tip Number 3
Demonstrate your understanding of the Health and Social Care Act and regulatory processes. Being knowledgeable about these regulations will show that you are well-prepared to lead in a compliant manner and can effectively manage risks.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate teams. Since this role involves leading a dedicated team, sharing specific examples of how you've inspired and developed others will be crucial in showcasing your fit for the position.
We think you need these skills to ace Operations Director - South
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Avery Healthcare's core values: caring, supportive, honest, respectful, and accountable. Make sure to reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in the Health and Social Care sector, particularly any roles where you've improved commercial and regulatory performance. Be specific about your achievements across multiple sites.
Demonstrate Leadership Skills: Since the role requires strong leadership, provide examples of how you've successfully led teams in previous positions. Discuss your approach to managing budgets, KPIs, and how you foster constructive relationships within a team.
Tailor Your Application: Customize your application materials to address the specific requirements mentioned in the job description. Use keywords from the listing, such as 'operational excellence' and 'multi-site environment', to make your application stand out.
How to prepare for a job interview at Avery Healthcare
✨Show Your Passion for Care
Make sure to express your genuine passion for providing exceptional care. Share specific examples from your past experiences that highlight your dedication to improving residents' lives and how you embody the values of compassion and support.
✨Demonstrate Leadership Skills
As an Operations Director, strong leadership is key. Prepare to discuss your leadership style and provide examples of how you've successfully led teams in the past, particularly in a multi-site environment. Highlight any strategies you've implemented to improve team performance and morale.
✨Understand the Regulatory Landscape
Familiarize yourself with the Health and Social Care Act and relevant regulatory processes. Be ready to discuss how you've navigated these regulations in previous roles and how you plan to ensure compliance while delivering high-quality care.
✨Prepare for Financial Discussions
Since managing budgets and KPIs is crucial for this role, be prepared to discuss your experience with financial management. Bring examples of how you've improved commercial performance and optimized operational efficiency in your previous positions.
