At a Glance
- Tasks: Provide top-notch customer service and administrative support as the first point of contact.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes.
- Benefits: Supportive environment, career growth opportunities, and a chance to make a real difference.
- Other info: Enjoy a fulfilling role in a dynamic and rewarding workplace.
- Why this job: Be part of a compassionate team that values respect and exceptional care.
- Qualifications: Excellent communication skills and a friendly, welcoming attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
Shift details: 7:30am to 20:00pm / 08:00am to 14:00pm / 14:00pm to 20:00pm
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We’re now looking for a warm, enthusiastic, and dedicated individual to join our award‑winning team as a Receptionist at Winchester Heights Care Home in Hampshire. If this sounds like the place for you, we’d love to hear from you!
About the RoleYour focus as a receptionist will be to offer professional, high‑quality customer service as the first point of contact within the home as well as providing a range of administrative services.
Other Responsibilities- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception‑related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our Ideal Candidate Must Have- Excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem‑solving and client complaints.
This Role Will Require A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Receptionist - Bank in Hampshire employer: Avery Healthcare
Avery Healthcare is an exceptional employer, dedicated to supporting its staff and fostering a culture of respect, compassion, and commitment to outstanding care. As a Receptionist at Winchester Heights Care Home in Hampshire, you will not only play a vital role in enhancing residents' lives but also benefit from a nurturing environment that prioritises your professional growth and development. Join our award-winning team and experience the joy of making a meaningful impact every day while being part of a close-knit community that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Bank in Hampshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out Avery Healthcare's values and mission. This will help you align your answers with what they care about, showing that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will boost your confidence in handling calls and enquiries, making you feel more prepared when it’s your turn to shine at the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Choose an outfit that’s professional yet comfortable, reflecting the warm and welcoming attitude that Avery is looking for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a fantastic addition to their team!
We think you need these skills to ace Receptionist - Bank in Hampshire
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for caring and supporting others shine through. We want to see that you’re genuinely excited about the role and how you can make a positive impact on our residents' lives.
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the job description. We love seeing how your previous roles have prepared you for this position, so don’t hold back on showcasing your customer service and administrative skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so use simple language and avoid jargon. This will help us understand your qualifications and enthusiasm without any confusion.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Avery Healthcare!
How to prepare for a job interview at Avery Healthcare
✨Know the Company Values
Before your interview, take some time to understand Avery Healthcare's values of caring, supportive, honest, respectful, and accountable. Think about how you can demonstrate these values through your own experiences and be ready to share specific examples during the interview.
✨Practice Your Communication Skills
As a receptionist, excellent communication is key. We suggest practising common interview questions with a friend or in front of a mirror. Focus on being clear and concise, and don’t forget to showcase your friendly and welcoming attitude!
✨Prepare for Problem-Solving Scenarios
Given that the role involves handling client complaints, prepare for situational questions that assess your problem-solving skills. Think of past experiences where you successfully resolved an issue and be ready to explain your thought process.
✨Show Enthusiasm for the Role
Let your passion for making a positive impact on residents' lives shine through. We recommend expressing why you want to work at Avery Healthcare specifically and how you can contribute to their mission of creating meaningful lives together.
