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- Tasks: Provide top-notch customer service and administrative support as the first point of contact.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes.
- Benefits: Supportive environment, career growth opportunities, and a chance to make a real difference.
- Other info: Enjoy a fulfilling role in a close-knit team dedicated to enriching lives.
- Why this job: Be part of a compassionate team that values respect and exceptional care.
- Qualifications: Excellent communication skills and a friendly, welcoming attitude are essential.
The predicted salary is between 24000 - 36000 £ per year.
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.
Other Responsibilities Will Include:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our Ideal Candidate Must:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
Please Note This Role Will Require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Receptionist in Gravesend employer: Avery Healthcare
Contact Detail:
Avery Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Gravesend
✨Tip Number 1
First things first, make sure you research Avery Healthcare and their values. When you know what they stand for, you can tailor your approach during interviews to show how you embody those values of caring, support, and respect.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so it’s crucial to come across as warm and welcoming. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Avery team. Let’s get you that job!
We think you need these skills to ace Receptionist in Gravesend
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our caring environment.
Tailor Your Application: Make sure to customise your application to reflect the values we hold dear at Avery – caring, supportive, and respectful. Highlight any relevant experience that showcases your communication skills and problem-solving abilities, as these are key for a Receptionist.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Avery Healthcare
✨Know the Company Values
Before your interview, take some time to understand Avery Healthcare's values of caring, supportive, honest, respectful, and accountable. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare answers to common questions about handling client complaints or inquiries, showcasing your problem-solving abilities and friendly attitude.
✨Prepare for Administrative Questions
Since the role involves various administrative tasks, brush up on your computer skills and be ready to discuss your experience with databases and reception-related administration. Consider bringing examples of how you've successfully managed similar tasks in the past.
✨Create a Welcoming Presence
During the interview, embody the warm and enthusiastic attitude that Avery is looking for. Smile, maintain eye contact, and engage with your interviewer as if they were a resident. This will not only show your personality but also reflect the welcoming environment you would create at the reception.