At a Glance
- Tasks: Provide top-notch customer service and handle administrative tasks at the front desk.
- Company: Avery Healthcare, known for its caring and supportive environment.
- Benefits: Competitive pay, training opportunities, and a friendly workplace culture.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Be the welcoming face of our team and make a difference every day.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 22000 - 26000 £ per year.
Shift details: 08:00 am - 18:00 pm
About The Role
Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.
Other Responsibilities Will Include:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
About You
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our Ideal Candidate Must:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
Additional Requirements:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
Front Desk & Administrative Support Specialist employer: Avery Healthcare
Avery Healthcare is an exceptional employer that prioritises a caring and supportive work culture, making it an ideal place for those seeking meaningful employment. With a focus on professional development and a commitment to maintaining high standards, employees enjoy opportunities for growth while contributing to a welcoming environment. Located in a vibrant community, our team members benefit from a collaborative atmosphere that values honesty, respect, and accountability.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk & Administrative Support Specialist
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values and culture so you can show how you fit right in. When you apply through our website, it’s a great chance to highlight your understanding of what they stand for.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being friendly and professional is key. Try role-playing common reception scenarios with a friend to boost your confidence before the interview.
✨Tip Number 3
Don’t underestimate the power of a tidy appearance! When you walk into that interview, make sure you look polished and presentable. It reflects your attention to detail and shows you care about the role.
✨Tip Number 4
Finally, follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front Desk & Administrative Support Specialist
Some tips for your application 🫡
Show Off Your Communication Skills:Since you'll be the first point of contact, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t forget to showcase your friendly attitude!
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. Highlight your relevant experience in customer service and administration to show us you’re the perfect fit for the role.
Be Professional Yet Approachable:While we want to see your professional side, don’t shy away from letting your personality shine through. A positive and welcoming tone can make a big difference in how we perceive your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Avery Healthcare
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Front Desk & Administrative Support Specialist. Familiarise yourself with the key tasks like answering calls, maintaining databases, and liaising with other departments. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you handled client complaints or resolved issues. Practising these scenarios will help you articulate your experience clearly during the interview.
✨Exude Positivity and Professionalism
As the first point of contact, your attitude matters! Practice a friendly and welcoming demeanour before the interview. You might even want to rehearse a few greetings or responses to common questions. This will help you come across as approachable and professional, which is exactly what they’re looking for.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewer. Inquire about the team dynamics, the company culture, or how success is measured in this role. This not only shows your interest but also helps you determine if the company aligns with your values.
