Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create a welcoming atmosphere for residents and visitors while providing exceptional service.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes.
- Benefits: Supportive environment, career growth opportunities, and a chance to make a real difference.
- Why this job: Be part of a compassionate team that values respect and exceptional care.
- Qualifications: Strong communication skills and previous customer service experience preferred.
- Other info: Enjoy a fulfilling role in a close-knit team dedicated to enriching lives.
The predicted salary is between 24000 - 36000 £ per year.
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we are here to celebrate and support you every step of the way. When you join us, you will be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We are committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. As part of our close-knit team, you will experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We are now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Concierge at Esher Manor Care Home in Surrey. If this sounds like the place for you, we would love to hear from you!
About the role
- Your focus as Concierge will be to create a positive and long lasting first impression of Avery, answering incoming calls and greeting visitors whilst providing high quality service to residents.
- Greeting and directing all visitors and making them feel welcome.
- Monitoring the Bistro area for refreshments, music, and cleanliness.
- Handling resident requests and queries efficiently and effectively.
- Completing administrative duties as required.
About you
- To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
- Possess effective written and verbal communication skills.
- Be able to handle multiple priorities.
- Have good organisational skills.
- Previous experience in a customer service position is preferable.
About Avery
At Avery, we are not just one of the UK's largest providers of luxury elderly care homes - we are a place where people love to work. We believe that the later years of life should be as enriching as any other, and we are passionate about creating meaningful experiences for our residents and our team alike. With our vision of 'creating meaningful lives together,' we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Important notices
- Please note this role will require a DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
- This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Concierge - Bank - Esher employer: Avery Healthcare
Contact Detail:
Avery Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge - Bank - Esher
✨Tip Number 1
Get to know the company culture! Before your interview, check out Avery Healthcare's website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their close-knit community.
✨Tip Number 2
Practice your communication skills! As a Concierge, you'll need to be warm and welcoming. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle multiple priorities smoothly.
✨Tip Number 3
Be ready to showcase your customer service experience! Think of specific examples where you've gone above and beyond for someone. This will demonstrate your dedication to providing high-quality service, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Avery team. Don’t miss out on this opportunity!
We think you need these skills to ace Concierge - Bank - Esher
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a positive impact on residents' lives. Share any relevant experiences that highlight your compassion and dedication.
Tailor Your Application: Make sure to customise your application to reflect the values we hold dear at Avery. Use keywords from the job description, like 'supportive', 'respectful', and 'accountable', to show us you understand what we're all about.
Highlight Your Skills: We’re looking for effective communication and organisational skills, so don’t forget to mention these in your application! Give examples of how you've handled multiple priorities or provided excellent customer service in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Avery Healthcare
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Avery Healthcare's values: caring, supportive, honest, respectful, and accountable. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Practice Your Communication Skills
As a Concierge, effective communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with greeting visitors and handling queries, just like you would in the role.
✨Showcase Your Customer Service Experience
Highlight any previous customer service roles you've had. Be ready to discuss specific situations where you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your ability to provide high-quality service to residents and visitors.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within Avery. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
