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- Tasks: Provide top-notch customer service and handle administrative tasks at our welcoming reception.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes.
- Benefits: Supportive environment, career growth opportunities, and a chance to make a real difference.
- Why this job: Be the friendly face that makes residents feel at home every day.
- Qualifications: Excellent communication skills and a positive, problem-solving attitude.
- Other info: Join a close-knit team that values respect and compassion.
The predicted salary is between 24000 - 36000 ÂŁ per year.
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close‑knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Other Responsibilities Will Include:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception‑related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our Ideal Candidate Must:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem‑solving and client complaints.
At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of “creating meaningful lives together,” we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please Note This Role Will Require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Receptionist - Bank in Eastbourne employer: Avery Healthcare
Contact Detail:
Avery Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Bank in Eastbourne
✨Tip Number 1
Make sure to research Avery Healthcare before your interview. Knowing their values and mission will help you connect with the team and show that you're genuinely interested in being part of their caring environment.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so role-play common scenarios with a friend to boost your confidence and ensure you can handle enquiries smoothly.
✨Tip Number 3
Dress the part! First impressions matter, especially in a role where you'll be welcoming residents and visitors. Choose professional attire that reflects the caring and respectful culture at Avery.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our close-knit team at Avery Healthcare.
We think you need these skills to ace Receptionist - Bank in Eastbourne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for providing exceptional care and support.
Tailor Your Application: Make sure to tailor your application to the role of a receptionist at Avery Healthcare. Highlight your communication skills and any relevant experience that showcases your ability to handle enquiries and provide top-notch customer service.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Avery Healthcare
✨Know the Company Values
Before your interview, take some time to understand Avery Healthcare's values of caring, supportive, honest, respectful, and accountable. Be ready to share examples from your past experiences that demonstrate how you embody these values in your work.
✨Practice Your Communication Skills
As a receptionist, excellent communication is key. We suggest practising common interview questions with a friend or family member. Focus on articulating your thoughts clearly and confidently, as this will reflect your ability to handle enquiries and client complaints effectively.
✨Showcase Your Problem-Solving Abilities
Think of specific instances where you've successfully resolved issues or handled difficult situations. During the interview, share these stories to highlight your problem-solving skills and your positive, friendly attitude when dealing with clients.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if Avery Healthcare is the right fit for you.
