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- Tasks: Lead a friendly team to deliver exceptional service and create memorable experiences for our residents.
- Company: Join The Hawthorns, a vibrant retirement community that values caring and support.
- Benefits: Enjoy flexible shifts, career development opportunities, and exclusive discounts.
- Why this job: Make a real difference in people's lives while growing your career in hospitality.
- Qualifications: 2+ years in hospitality with supervisory experience and strong communication skills.
- Other info: Be part of an award-winning team in a dynamic and supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Shift Details: Tuesday to Saturday one week of earlies (7.30-4.30) one week of lates (12.30-9.30).
At The Hawthorns we believe in supporting those who support our residents; we recognise and celebrate our hard‑working colleagues, champion your career development, and offer a range of apprenticeships, and provide you with access to a range of leisure and retail discounts.
We are seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award‑winning team.
About The Role
Your focus will be to deliver service excellence at all times in compliance with The Hawthorns’ brand standards and to encourage our team to deliver operational consistency throughout.
- Providing a warm welcome to every guest and visitor, to act as host and be the face of The Hawthorns.
- Organising your team efficiently ensuring that all roles are performed to their best abilities.
- Maximising sales and marketing opportunities.
- Liaising regularly with the Head chef and giving guidance and training to team members to ensure that the best possible service is given at every meal service.
About You
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our Ideal Candidate Must
- Demonstrate a minimum of 2 years relevant experience in hospitality and guest services.
- Have experience at supervisor or management level.
- Have the ability to work under pressure and possess strong organisational skills.
- Have excellent communication skills.
About The Hawthorns
The Hawthorns is a unique retirement model that offers retirement properties to rent for couples or individuals who seek a rich, independent lifestyle, at beautiful locations across the country. The Hawthorns retirement villages are vibrant and companionable places; we eat together, we have fun together, and we live together. Our vision of ‘creating meaningful lives together’ is reached by the exceptional service and experience we proudly offer throughout our portfolio of four luxurious retirement homes whilst establishing ourselves as the preferred choice for residents and employees.
Please Note
This role will require a DBS Disclosure check, the cost of which will be met by the business. Proof of eligibility to work in the UK. This advert may be withdrawn before the advertised deadline, depending on the volume of applications received and business needs.
Assistant Manager employer: Avery Healthcare
Contact Detail:
Avery Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research The Hawthorns and understand their values and mission. Be ready to share how your experience aligns with their focus on service excellence and team support. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for management roles in hospitality, and don’t forget to highlight your organisational skills and ability to work under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Hawthorns team. Don’t miss out on this opportunity to be part of something special!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing excellent service and supporting our residents. Share specific examples of your experience in hospitality that highlight your dedication.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight relevant experience, especially any supervisory or management roles you've had. We love seeing how your skills align with our values of caring, supportive, and accountable.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for The Hawthorns.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Hawthorns!
How to prepare for a job interview at Avery Healthcare
✨Know the Company Inside Out
Before your interview, take some time to research The Hawthorns. Understand their values, mission, and what makes them unique in the retirement sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experience where you've successfully managed a team, resolved conflicts, or improved service delivery. Be ready to discuss how you can motivate and organise your team to achieve operational excellence.
✨Emphasise Your Communication Skills
Excellent communication is key in this role. Think of specific instances where your communication skills made a difference, whether it was with guests, team members, or management. Practice articulating these examples clearly, as they will highlight your fit for the position.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture at The Hawthorns. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the organisation.
