Operational Care Quality Partner - North Region
Job Introduction: At Avery Healthcare, exceptional care starts with strong leadership, robust clinical governance and a commitment to continuous improvement.
As our Operational Care Quality Partner, you'll support care homes across the North Division to improve quality, strengthen performance and deliver sustainable outcomes for residents. This is a highly visible, hands-on role supporting homes that may be without a General Manager, welcoming new leadership or requiring focused improvement.
If you're an experienced clinical leader who is passionate about raising standards and developing others, we'd love to hear from you.
About the role
You'll work alongside Regional Directors, General Managers and care teams to assess performance, identify priorities and implement effective improvement plans.
Key responsibilities:
- Lead care quality and clinical improvements across supported homes.
- Assess underperforming services and implement measurable improvement plans.
- Strengthen clinical governance, including oversight of risk, incidents and resident outcomes.
- Support regulatory compliance, CQC inspection readiness and post-inspection actions.
- Coach and support nurses, managers and care teams.
- Support serious complaint and event investigations, ensuring learning is shared.
- Travel across the division and respond flexibly to urgent operational needs.
About You
- Be a qualified nurse with current NMC registration.
- Have substantial experience managing or supporting care home operations.
- Have multi-site or regional experience.
- Demonstrate a track record of improving quality, compliance and service performance.
- Have strong knowledge of CQC requirements and clinical governance.
- Hold a Level 5 qualification in Health and Social Care Management or be willing to work towards it.
- Be an influential, resilient and adaptable leader.
- Be able to travel extensively across the division, including at short notice.
About Avery
At Avery, we're not just one of the UK's largest providers of luxury elderly care homes – we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please Note
- extensive travel
- current NMC registration
- proof of eligibility to work in the UK and a DBS Disclosure check funded by Avery Healthcare.
This advert may be withdrawn before the advertised closing date depending on application volumes and business needs.
Operational Care Quality Partner in York employer: Avery Healthcare Group
At Avery Healthcare, we pride ourselves on being an exceptional employer, dedicated to supporting our team members in their roles as Wellbeing and Activities Assistants at Cliveden Manor Care Home in Marlow. Our culture fosters respect, compassion, and a commitment to professional growth, ensuring that every employee feels valued and empowered to make a positive impact on the lives of our residents. With opportunities for continuous learning and development, you will thrive in a caring environment where your contributions truly matter.
