At a Glance
- Tasks: Be the friendly face of our care home, providing top-notch customer service and admin support.
- Company: Join Avery Healthcare, a supportive team dedicated to making a difference in residents' lives.
- Benefits: Enjoy a caring environment, career growth opportunities, and a chance to make a real impact.
- Other info: Join an award-winning team that values respect, compassion, and exceptional care.
- Why this job: Bring your positive attitude and communication skills to help create a welcoming atmosphere.
- Qualifications: Excellent verbal and written communication skills; computer savvy and problem-solving experience.
The predicted salary is between 20000 - 25000 £ per year.
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Responsibilities
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
Qualifications
- DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem‑solving and client complaints.
What we offer
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. As part of our close‑knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
Receptionist - Bank in Reigate employer: Avery Healthcare Group
At Avery Healthcare, we pride ourselves on being an exceptional employer that values the hard work and dedication of our team members. As a Receptionist at Greensand House Care Home in Surrey, you will be part of a close-knit community that fosters respect, compassion, and personal growth, ensuring that you can make a meaningful impact on residents' lives every day. With a commitment to your professional development and a supportive work culture, Avery Healthcare offers a rewarding environment where your contributions are celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Bank in Reigate
✨Tip Number 1
First things first, make sure you know the company inside out. Research Avery Healthcare and understand their values and mission. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your communication skills. Practice answering common questions with a friendly and positive attitude. Remember, as a receptionist, you'll be the first point of contact, so let your personality shine!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and keen to learn more about the role and the team. Ask about their expectations for the receptionist position or how they support staff development.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore other opportunities within Avery Healthcare that might suit you even better.
We think you need these skills to ace Receptionist - Bank in Reigate
Some tips for your application 🫡
Show Your Personality:As a receptionist, you'll be the first point of contact, so let your friendly and welcoming attitude shine through in your application. Use a warm tone and don’t be afraid to show a bit of your personality – we want to see the real you!
Tailor Your CV:Make sure your CV highlights your excellent communication skills and any relevant experience in customer service or administration. We love seeing how your background aligns with what we’re looking for, so don’t hold back on those details!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you address how you can contribute to our team and why you’re excited about the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Avery Healthcare Group
✨Know the Company
Before your interview, take some time to research Avery Healthcare. Understand their values, mission, and what makes them unique in the care sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Prepare examples from your past experiences where you successfully handled enquiries or resolved client complaints. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you faced challenges at work and how you overcame them. Being able to discuss your problem-solving skills will highlight your ability to handle the dynamic environment of a reception area.
✨Bring a Positive Attitude
Avery Healthcare values a warm and welcoming approach. During your interview, let your enthusiasm shine through. Smile, maintain eye contact, and express your passion for providing exceptional customer service. This will leave a lasting impression on your interviewers.
