Receptionist - Kettering

Receptionist - Kettering

Kettering Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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Avery Healthcare Group

At a Glance

  • Tasks: Provide top-notch customer service and handle administrative tasks at our welcoming reception.
  • Company: Join Avery, a leading luxury elderly care provider with a supportive culture.
  • Benefits: Enjoy a friendly work environment, career growth, and a chance to make a difference.
  • Why this job: Be the first point of contact and create meaningful experiences for residents and visitors.
  • Qualifications: Strong communication skills, computer proficiency, and a positive attitude are essential.
  • Other info: Opportunity to work in a dynamic team and contribute to enriching lives.

The predicted salary is between 24000 - 36000 ÂŁ per year.

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilities will include:

  • Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
  • Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
  • Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must:

  • Have excellent communication skills both verbal and written.
  • Be confident in using computers.
  • Have a positive, friendly, and welcoming attitude.
  • Have previous exposure to problem-solving and client complaints.

ABOUT AVERY

At Avery, we\’re not just one of the UK\’s largest providers of luxury elderly care homes – we\’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we\’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of \”creating meaningful lives together,\” we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day.

Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

  • A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
  • Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

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Receptionist - Kettering employer: Avery Healthcare Group

At Avery, we pride ourselves on being more than just a leading provider of luxury elderly care homes; we foster a vibrant work culture where our employees are valued and empowered. Located in Kettering, this role offers not only competitive benefits but also opportunities for personal and professional growth within a supportive team that shares a commitment to enriching the lives of our residents. Join us to experience a workplace that truly cares about your development and well-being.
Avery Healthcare Group

Contact Detail:

Avery Healthcare Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist - Kettering

✨Tip Number 1

First things first, make sure you know the company inside out. Research Avery and their values so you can show them you're a perfect fit. When you walk in for that interview, let your passion for creating meaningful experiences shine through!

✨Tip Number 2

Practice your communication skills! Since you'll be the first point of contact, it’s crucial to come across as friendly and professional. Try role-playing with a friend or family member to get comfortable answering common questions.

✨Tip Number 3

Don’t forget to showcase your problem-solving skills! Think of examples from your past where you’ve handled client complaints or tricky situations. This will help demonstrate that you can keep your cool under pressure.

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Avery team. Good luck, we believe in you!

We think you need these skills to ace Receptionist - Kettering

Customer Service
Communication Skills
Administrative Skills
Telephone Etiquette
Database Management
Problem-Solving
Client Complaint Handling
Computer Proficiency
Positive Attitude
Team Collaboration
Attention to Detail
Time Management

Some tips for your application 🫡

Show Off Your Communication Skills: Since you'll be the first point of contact, make sure your written application highlights your excellent communication skills. Use clear and friendly language to reflect the positive attitude we value at StudySmarter.

Tailor Your Application: Take a moment to customise your application for the receptionist role. Mention specific experiences that showcase your problem-solving abilities and how you've handled client complaints in the past. This will help us see how you align with our values.

Keep It Neat and Tidy: Just like maintaining a tidy reception area, ensure your application is well-organised and free from errors. A clean layout and proper formatting can make a great impression on us!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. We can't wait to hear from you!

How to prepare for a job interview at Avery Healthcare Group

✨Know the Company

Before your interview, take some time to research Avery and their values. Understanding their mission of 'creating meaningful lives together' will help you align your answers with what they stand for, showing that you're genuinely interested in being part of their team.

✨Practice Your Communication Skills

Since excellent communication is key for a receptionist role, practice answering common interview questions out loud. Focus on being clear and concise, and don’t forget to showcase your friendly attitude. You might even want to role-play with a friend to get comfortable!

✨Prepare for Problem-Solving Scenarios

Think of examples from your past experiences where you successfully handled client complaints or tricky situations. Be ready to discuss these during the interview, as it will demonstrate your problem-solving skills and ability to stay calm under pressure.

✨Dress the Part

First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview to reflect the high standards of service Avery upholds. A polished appearance can boost your confidence and show that you take the opportunity seriously.

Receptionist - Kettering
Avery Healthcare Group
Location: Kettering
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