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- Tasks: Provide top-notch customer service and administrative support as the first point of contact.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes.
- Benefits: Supportive environment, career growth opportunities, and a chance to make a real difference.
- Why this job: Be part of a compassionate team that values respect and exceptional care.
- Qualifications: Excellent communication skills and a friendly, welcoming attitude required.
- Other info: Work weekends only in a dynamic and rewarding role.
The predicted salary is between 20000 - 30000 £ per year.
Shift Details: Weekends only
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close‑knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilities will include:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception‑related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem‑solving and client complaints.
ABOUT AVERY
At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
REQUIREMENTS
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Receptionist employer: Avery Healthcare Group
Contact Detail:
Avery Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, check out Avery Healthcare's website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their caring environment.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will help you feel more confident when answering calls or dealing with enquiries, showcasing your excellent communication skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the role seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see how you embody the caring and supportive values we hold dear at Avery Healthcare.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve provided excellent customer service or handled administrative tasks, as these are key for the Receptionist role.
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially since you'll be the first point of contact for our residents and visitors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team!
How to prepare for a job interview at Avery Healthcare Group
✨Know the Company
Before your interview, take some time to research Avery Healthcare. Understand their values, mission, and what makes them unique in the elderly care sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Prepare examples from your past experiences where you successfully handled client inquiries or resolved complaints. Practising clear and confident responses will demonstrate your ability to communicate effectively in a busy environment.
✨Emphasise Your Problem-Solving Abilities
Think of specific instances where you’ve dealt with challenges or complaints. Be ready to discuss how you approached these situations and what the outcomes were. This will highlight your capability to handle the demands of the role and align with Avery's commitment to exceptional care.
✨Bring a Positive Attitude
Avery values a warm and friendly approach, so make sure to convey your enthusiasm during the interview. Smile, maintain eye contact, and express your passion for helping others. This will help you connect with the interviewers and reflect the caring culture they promote.
