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- Tasks: Provide top-notch customer service and administrative support as the first point of contact.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes.
- Benefits: Supportive environment, career growth opportunities, and a culture that values compassion.
- Why this job: Make a positive impact on residents' lives while working in a caring team.
- Qualifications: Excellent communication skills and a friendly, welcoming attitude required.
- Other info: Be part of a close-knit team that celebrates and supports each other.
The predicted salary is between 24000 - 36000 £ per year.
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services. Other responsibilities will include:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Receptionist in Gravesend employer: Avery Healthcare Group
Contact Detail:
Avery Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Gravesend
✨Tip Number 1
Make sure to research Avery Healthcare before your interview. Knowing their values and mission will help you connect with the team and show that you're genuinely interested in being part of their caring environment.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being warm and welcoming is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to showcase your problem-solving skills during the interview. Think of examples from your past experiences where you handled client complaints or tricky situations effectively.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our amazing team at Avery Healthcare.
We think you need these skills to ace Receptionist in Gravesend
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see how you embody the caring and supportive values we hold dear at Avery Healthcare.
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight your communication skills and any relevant experience that showcases your ability to handle enquiries and provide excellent customer service.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. This will help us quickly understand your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team!
How to prepare for a job interview at Avery Healthcare Group
✨Know the Company Values
Before your interview, take some time to understand Avery Healthcare's core values: caring, supportive, honest, respectful, and accountable. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Practice Your Communication Skills
As a receptionist, excellent communication is key. Practise answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with articulating your thoughts, especially in a friendly and welcoming manner.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss specific instances where you've successfully handled client complaints or resolved issues. Highlighting your problem-solving skills will demonstrate your ability to manage challenges effectively, which is crucial for a receptionist role.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance not only reflects your seriousness about the role but also aligns with the professional environment at Avery Healthcare.
