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- Tasks: Serve meals to residents with a friendly and efficient approach.
- Company: The Hawthorns offers vibrant retirement properties for independent living.
- Benefits: Enjoy career development, apprenticeships, and leisure discounts.
- Why this job: Join a supportive team that values caring and community spirit.
- Qualifications: Experience in hospitality and a passion for customer service are essential.
- Other info: DBS check required; proof of UK work eligibility needed.
At The Hawthorns we believe in supporting those who support our residents; we recognise and celebrate our hard-working colleagues, champion your career development, and offer a range of apprenticeships, and provide you with access to a range of leisure and retail discounts.
We are seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as Serving Assistant.
ABOUT THE ROLEYour focus as a Serving Assistant will be serving meals to our residents in a courteous, friendly, and efficient manner, following The Hawthorns procedures. Other responsibilities will include:
- Courteously serving meals to our residents.
- Restocking the food and beverage areas when required.
- Reviewing the menu and taking residents' orders.
- Maintaining the tidiness and cleanliness of the dining areas.
To succeed in your application, you will live our values of caring, supportive, honest, respectful and accountable in all you do. Our ideal candidate must:
- Have demonstrable experience working in a similar environment or a hospitality-related background.
- Be enthusiastic, passionate about customer service with a helpful and hands-on attitude.
- Have the ability to work as an individual and part of a team and to build strong working relationships.
- Be punctual, reliable and pay attention to the finer details.
The Hawthorns is a unique retirement model that offers retirement properties to rent for couples or individuals who seek a rich, independent lifestyle, at beautiful locations across the country. The Hawthorns retirement villages are vibrant and companionable places; we eat together, we have fun together, and we live together. Our vision of 'creating meaningful lives together' is reached by the exceptional service and experience we proudly offer throughout our portfolio of four luxurious retirement homes whilst establishing ourselves as the preferred choice for residents and employees.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by the business.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline dependent on the volume of applications received and business needs.
Contact Detail:
Avery Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food And Beverage Team Member
✨Tip Number 1
Familiarise yourself with The Hawthorns' values and mission. When you understand their commitment to creating meaningful lives together, you can better align your responses during interviews to demonstrate how you embody these values.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles during your conversations. Be ready to share specific examples of how you've provided excellent service or handled challenging situations, as this will show your suitability for the role.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since the role requires working closely with others, think of instances where you've successfully collaborated with colleagues to achieve a common goal, and be ready to share those stories.
✨Tip Number 4
Show your enthusiasm for the role by asking insightful questions about the team and the work environment during your interview. This not only demonstrates your interest but also helps you gauge if it's the right fit for you.
We think you need these skills to ace Food And Beverage Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food and Beverage Team Member position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasise any previous experience in hospitality or customer service roles. Use specific examples to demonstrate your skills in serving, teamwork, and attention to detail, as these are crucial for this position.
Showcase Your Values: The Hawthorns values caring, support, honesty, respect, and accountability. Make sure to reflect these values in your application by providing examples of how you embody them in your work and interactions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows professionalism and attention to detail, which is essential for a role in customer service.
How to prepare for a job interview at Avery Healthcare Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to help customers, as this aligns with the values of The Hawthorns.
✨Demonstrate Teamwork Skills
Since the role requires working as part of a team, be prepared to discuss how you collaborate with others. Highlight any previous experiences where you successfully worked in a team environment, focusing on your ability to build strong relationships with colleagues.
✨Emphasise Attention to Detail
The job involves maintaining cleanliness and tidiness in dining areas, so it's crucial to showcase your attention to detail. Provide examples of how you've ensured high standards in previous roles, whether in food service or other hospitality settings.
✨Be Ready for Scenario Questions
Prepare for potential scenario-based questions that may assess your problem-solving skills and ability to handle difficult situations. Think about how you would respond to various challenges in a dining environment, such as dealing with a dissatisfied resident or managing a busy service period.
