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- Tasks: Provide top-notch customer service and administrative support as the first point of contact.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes.
- Benefits: Supportive environment, career development opportunities, and a chance to make a real difference.
- Why this job: Be part of a compassionate team that values respect and exceptional care.
- Qualifications: Excellent communication skills and a friendly, welcoming attitude required.
- Other info: Dynamic role with a focus on creating meaningful experiences for residents.
The predicted salary is between 20000 - 30000 £ per year.
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we are here to celebrate and support you every step of the way. When you join us, you will be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We are committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you will experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We are now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Alice Court Care Home in Eastbourne. If this sounds like the place for you, we would love to hear from you!
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilities will include:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Receptionist - Bank - Alice Court Care Home 29 Bedfordwell Road Eastbourne employer: Avery Healthcare Group
Contact Detail:
Avery Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Bank - Alice Court Care Home 29 Bedfordwell Road Eastbourne
✨Tip Number 1
Make sure to research Avery Healthcare and their values before your interview. Knowing about their commitment to care and support will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being warm and welcoming is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows your enthusiasm and helps you understand if the role is the right fit for you. Think about what you want to know about the team and the work environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Avery family.
We think you need these skills to ace Receptionist - Bank - Alice Court Care Home 29 Bedfordwell Road Eastbourne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see how you embody the caring and supportive values we cherish at Avery Healthcare.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you've provided excellent customer service or handled administrative tasks, as these are key for the Receptionist role.
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon, so we can easily see how your skills match what we're looking for. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Alice Court Care Home.
How to prepare for a job interview at Avery Healthcare Group
✨Know the Company Values
Before your interview, take some time to understand Avery Healthcare's core values: caring, supportive, honest, respectful, and accountable. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Practice Your Communication Skills
As a receptionist, excellent communication is key. Practise answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with articulating your thoughts, especially when discussing how you've handled client complaints or problem-solving in the past.
✨Showcase Your Organisational Skills
Since the role involves administrative tasks, be prepared to discuss your organisational skills. Bring examples of how you've managed multiple tasks or maintained a tidy workspace. This will help demonstrate your ability to keep the reception area running smoothly.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or what a typical day looks like at Alice Court Care Home. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
