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- Tasks: Provide top-notch customer service and administrative support as the first point of contact.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes.
- Benefits: Supportive environment, career growth opportunities, and a chance to make a real difference.
- Why this job: Be part of a compassionate team that values respect and exceptional care.
- Qualifications: Excellent communication skills and a friendly, welcoming attitude required.
- Other info: Enjoy a fulfilling role in a close-knit team dedicated to enriching lives.
The predicted salary is between 24000 - 36000 £ per year.
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Alice Court Care Home in Eastbourne. If this sounds like the place for you, we’d love to hear from you!
About the Role
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilities will include:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
About You
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
About Avery
At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
Receptionist - Bank in Eastbourne employer: Avery Healthcare Group
Contact Detail:
Avery Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Bank in Eastbourne
✨Tip Number 1
Make sure to research Avery Healthcare and their values before your interview. Knowing about their commitment to care and support will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being warm and welcoming is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to showcase your problem-solving skills during the interview. Think of examples from your past experiences where you handled client complaints or tricky situations effectively.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the Avery family.
We think you need these skills to ace Receptionist - Bank in Eastbourne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see how you embody the caring and supportive values we hold dear at Avery Healthcare.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you've provided excellent customer service or handled administrative tasks, as these are key for the Receptionist role.
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon, so we can easily see how you meet our requirements. Remember, communication is a big part of the job!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Alice Court Care Home.
How to prepare for a job interview at Avery Healthcare Group
✨Know the Company Values
Before your interview, take some time to understand Avery Healthcare's values of caring, supportive, honest, respectful, and accountable. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Practice Your Communication Skills
As a receptionist, excellent communication is key. Practise answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with articulating your thoughts, especially around customer service scenarios.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss past experiences where you successfully handled client complaints or resolved issues. Highlight your approach to problem-solving and how it led to positive outcomes, as this will show your potential employer that you can handle challenges effectively.
✨Create a Welcoming Atmosphere
During the interview, embody the warm and friendly attitude they’re looking for. Smile, maintain eye contact, and engage with your interviewer. This will not only reflect your personality but also demonstrate your understanding of the importance of a welcoming environment in a care home setting.
