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- Tasks: Provide exceptional customer service and administrative support as the first point of contact.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes.
- Benefits: Supportive environment, career development opportunities, and a chance to make a real difference.
- Why this job: Be part of a compassionate team that values respect and exceptional care.
- Qualifications: Excellent communication skills and a positive, friendly attitude required.
- Other info: Enjoy a fulfilling role in a close-knit team dedicated to enriching lives.
The predicted salary is between 24000 - 36000 £ per year.
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Carrstone House Care Home in Downham Market. If this sounds like the place for you, we’d love to hear from you!
Responsibilities- Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
- To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Receptionist in Downham Market employer: Avery Healthcare Group
Contact Detail:
Avery Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Downham Market
✨Tip Number 1
Make sure to research Avery Healthcare and their values before your interview. Knowing what they stand for will help you connect your own experiences to their mission, showing them you're a perfect fit!
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being warm and welcoming is key. Try role-playing with a friend to get comfortable with common scenarios.
✨Tip Number 3
Don’t forget to prepare some questions for your interview. This shows your interest in the role and helps you figure out if Avery is the right place for you. Think about what you want to know about their team culture or growth opportunities.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and genuinely interested in joining the Avery family.
We think you need these skills to ace Receptionist in Downham Market
Some tips for your application 🫡
Show Your Warmth: As a receptionist, your friendly and welcoming attitude is key! Make sure to reflect this in your written application. Use a warm tone and express your enthusiasm for joining the team at Avery Healthcare.
Highlight Your Skills: Don’t forget to showcase your excellent communication skills and computer proficiency. Mention any relevant experience you have with problem-solving and handling client complaints to demonstrate your capability.
Align with Our Values: We value caring, support, honesty, respect, and accountability. Make sure your application reflects these values. Share examples of how you've embodied these traits in your previous roles or experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on being part of our close-knit team!
How to prepare for a job interview at Avery Healthcare Group
✨Know the Company Values
Before your interview, take some time to understand Avery Healthcare's core values: caring, supportive, honest, respectful, and accountable. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Practice Your Communication Skills
As a receptionist, excellent communication is key. Practise answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with articulating your thoughts, especially in a friendly and welcoming manner.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss specific instances where you've successfully handled client complaints or resolved issues. Highlighting your problem-solving skills will demonstrate your capability to manage challenges effectively, which is crucial for a receptionist role.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the role and aligns with the high standards of customer service expected at Avery Healthcare.
